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Process vs. Outcome
Manage episode 448690084 series 2820504
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Derek and Dave discuss the importance of balancing process and outcome measures to achieve system flow. They explore the pitfalls of relying solely on outcome metrics, the role of process adherence in managing and improving systems, and how effective measurement can support rather than hinder flow.
Dave and Derek are at Unconstrained.
Full show notes are on the Essential Dynamics Wiki.
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