Inside an EOT Success Story: From Handover to Ownership with Caroline Summers
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What really happens after a business becomes employee-owned?
In this insightful episode, Caroline Summers, CEO of PBShop – a successful book distribution company – shares her five-and-a-half-year journey through an Employee Ownership Trust (EOT) transition. From renegotiating a sky-high valuation to building a culture of ownership among long-serving staff, Caroline walks us through the highs, the hard truths, and the powerful lessons learned.
💡 “We had to teach everyone how the business really works – warts and all – because now they’re owners too.”
Tune in to learn:
✅ How to navigate valuation in a fast-changing market
✅ Why employee engagement is key to a successful EOT
✅ The role of governance and employee councils in employee-owned businesses
Whether you're preparing your business for sale, exploring succession planning, or just curious about EOTs, this episode is packed with practical advice and inspiring leadership.
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