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Unlock Your Organization’s Experience Potential: The Experience Management Maturity Model & Quiz

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Manage episode 359402946 series 3432609
Content provided by Threadfin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Threadfin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Take the Experience Management Maturity Model Quiz we talk about in this episode!

You’ve got the concept of employee and customer experience wrapped into your digital transformation plans. You may even have an experience plan in place. But where do you go from here, and how do you get there? Understanding maturity — where you are and how you stack up in terms of experience — is the catalyst for defining what you need to do to move forward.

Join us for our third podcast with experience expert, Diane Magers, CCXP, Threadfin’s Experience Practice Lead (and well-known Founder and Chief Experience Officer at Experience Catalysts), as we discuss an experience maturity model that narrows down the actions you can start taking today to drive success.

Click here to take the Experience Management Maturity Model Quiz we reference in this episode!

If you hear something that especially sparks your interest, contact us for deeper conversation tailored to your company’s needs. You can always find us at www.threadfin.com.

  continue reading

8 episodes

Artwork
iconShare
 
Manage episode 359402946 series 3432609
Content provided by Threadfin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Threadfin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Take the Experience Management Maturity Model Quiz we talk about in this episode!

You’ve got the concept of employee and customer experience wrapped into your digital transformation plans. You may even have an experience plan in place. But where do you go from here, and how do you get there? Understanding maturity — where you are and how you stack up in terms of experience — is the catalyst for defining what you need to do to move forward.

Join us for our third podcast with experience expert, Diane Magers, CCXP, Threadfin’s Experience Practice Lead (and well-known Founder and Chief Experience Officer at Experience Catalysts), as we discuss an experience maturity model that narrows down the actions you can start taking today to drive success.

Click here to take the Experience Management Maturity Model Quiz we reference in this episode!

If you hear something that especially sparks your interest, contact us for deeper conversation tailored to your company’s needs. You can always find us at www.threadfin.com.

  continue reading

8 episodes

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