))
When Team Training is NOT the Answer
Manage episode 483260326 series 3039564
Content provided by Kristin Arnold and Kristin J Arnold. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kristin Arnold and Kristin J Arnold or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Too often, organizations reach for training when what they really need is alignment and ownership. If your team already knows what great service looks like, repeating the basics won’t move the needle. What they need is a facilitated workshop.
100 episodes
Share
