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Redefining Efficiency: Driving Growth Through Channel Optimization

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Manage episode 481436025 series 3524075
Content provided by Engage fi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Engage fi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Virginia Heyburn is back with another episode of Fintech Unleashed. On today’s episode, Virginia is joined by Joe Dugan, Strategic Advisor at Engage fi. Together, they explore the importance of operational efficiency, the challenges faced by banks and credit unions, and how channel optimization can enhance the member/customer experience and lead to significant cost savings. They also discuss the need for a customer-centric approach and practical steps financial institutions can take to improve service delivery.

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  continue reading

32 episodes

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Manage episode 481436025 series 3524075
Content provided by Engage fi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Engage fi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Virginia Heyburn is back with another episode of Fintech Unleashed. On today’s episode, Virginia is joined by Joe Dugan, Strategic Advisor at Engage fi. Together, they explore the importance of operational efficiency, the challenges faced by banks and credit unions, and how channel optimization can enhance the member/customer experience and lead to significant cost savings. They also discuss the need for a customer-centric approach and practical steps financial institutions can take to improve service delivery.

Tell Us Your Thoughts

  continue reading

32 episodes

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