The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Changing Customer Perceptions in the Collection Industry and the Rise of Self-Service: Harry Strausser III
Manage episode 330178940 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Well, well, well, if it’s not the first episode from season three of the First Contact: Stories of a Call Center podcast! We have the pleasure of kicking off this new journey with one of the most widely-known individuals in the ARM landscape. Harry Strausser III is a well-respected voice of the collection industry and a certified ACA instructor, educator, and speaker. Join us in this talk on self-service and the future of collections, bringing in new perspectives, the importance of training, and many more topics!
59 episodes
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Manage episode 330178940 series 3356900
Content provided by NobelBiz Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NobelBiz Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Well, well, well, if it’s not the first episode from season three of the First Contact: Stories of a Call Center podcast! We have the pleasure of kicking off this new journey with one of the most widely-known individuals in the ARM landscape. Harry Strausser III is a well-respected voice of the collection industry and a certified ACA instructor, educator, and speaker. Join us in this talk on self-service and the future of collections, bringing in new perspectives, the importance of training, and many more topics!
59 episodes
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Similar to First Contact: Stories of the Call Center
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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continue reading
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