17: Five Strategies for Managing Tough Conversations with Kierra Pelz - Part 2

Five with Fry

In Part 2 of our conversation, Kierra Pelz and I pick up right where we left off — digging deeper into what it really takes to handle tough conversations with care, clarity, and confidence.

This episode is all about learning how to slow down and show up, especially when emotions are high. We explore the power of the 24-hour rule: a simple but powerful practice that gives people space to cool off, reflect, and come back ready to problem-solve. Whether you're a coach responding to a parent email or a parent processing your child’s frustration, waiting before you react can make all the difference.

We also talk about the messiness of wearing multiple hats — coach, parent, friend — and how to hold boundaries while still being human. Kierra shares practical examples from her gym, and I reflect on lessons I’ve learned firsthand as a parent of a young athlete. We’re not just talking about strategies. We’re talking about the real-life dynamics that show up at the gym, on the field, and in our homes.

In this episode, you’ll hear:

• Why “voice, not text” still matters, especially when emotions are involved
• How the 24-hour rule can prevent conversations from escalating
• The importance of giving kids emotional space before trying to “fix” things
• A real-world story of what happens when adult behavior undermines a child’s athletic experience
• How to create a culture of solution-focused dialogue in youth sports

Whether you’re a coach, parent, or leader in any youth-focused space, this episode is a reminder that hard conversations don’t have to be hostile. They can be an opening for deeper trust and long-term growth.
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Kierra Pelz is the co-owner and operator of a cheer gym in Alberta, Canada. Her gym is a thriving community where young coaches grow into exceptional mentors while inspiring the next generation of athletes in both competitive and recreational cheerleading.
As a mother of two, she understands the importance of balance and has built systems within her business that allow her to lead effectively while prioritizing her family. These systems also empower her coaching staff, giving them the tools and confidence to excel as leaders in and out of the gym.
Beyond the gym, she is passionate about leadership development and helping young coaches grow into strong, capable mentors. She actively speaks and teaches at industry conferences, including those hosted by Next Generation Gym Owners, where she shares insights on systemization, time management, and leadership. She is committed to lifelong learning and continually seeks opportunities to refine her skills while helping others do the same.

Chapters

1. Effective Communication Strategies for Difficult Conversations (00:00:00)

2. Parenting and Coaching in Youth Sports (00:07:39)

3. Parental Communication in Youth Sports (00:17:14)