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Customer Focused Service Drives with Gregory Uland & Jeremy Stephens
Manage episode 462799043 series 3607050
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This week on Fixed Ops Mastermind: Gregory Uland of Reynolds and Reynolds , and Jeremy Stephens of Bozard Ford Lincoln, joins us to speak about how we can better orient our service drives to meet the customers' needs, thus further driving success!
Where to find Gregory Uland:
https://www.linkedin.com/in/greg-uland
Where to find Jeremy Stephens:
https://bozardford.com/team-member/jeremy-stephens-16809https://www.linkedin.com/in/jeremyleadership
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#customerservice #listening #servicedrives #success
- (00:00) - = Intro
- (01:54) - = What do they want?
- (16:40) - = Technology and People
- (39:20) - = The Future
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