))
The Secret to Scaling a Values-Driven Business (from a Surgeon Who Did It) | Ep 237 with Dr. Charles Ruotolo Founder of Total Orthopedics & Sports Medicine
Manage episode 491909392 series 2965348
Content provided by IBH Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IBH Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Dr. Charles Ruotolo is more than a surgeon—he’s a systems thinker reshaping how we experience healthcare. In this episode, he shares how he built Total Orthopedics & Sports Medicine into one of the most respected orthopedic practices in the New York metro area, while leading innovation in urgent care access, AI integration, and patient-centered longevity services.
Key Discussion Points:
Why most injuries after 40 stem from one overlooked mistake
The mindset, repetition, and humility behind surgical mastery
Building Total Orthopedics & Sports Medicine like a five-star hotel
The strategic rollout of Total Ortho Express urgent care locations
How AI and virtual surgery are transforming the operating room and front desk
Creating Total Wellness: a proactive center focused on aging and vitality
Lessons on scaling a physician-first, patient-obsessed practice
Takeaways:
Repetition and outcome-tracking are what separate good surgeons from great ones
A thriving practice puts physician well-being and patient experience at the center
The best business moves in healthcare are often the most human ones
Technology should empower—not replace—the doctor-patient relationship
Closing Thoughts:
Dr. Ruotolo isn’t just treating injuries—he’s building a new healthcare model from the ground up. One rooted in empathy, speed, innovation, and trust. In a world of waitlists and red tape, his work is a blueprint for how medicine can—and should—evolve.
234 episodes
Share
