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076 - Service desk for all
Manage episode 279722634 series 1600014
Content provided by Dana Krook and Auvik Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Krook and Auvik Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The service desk isn’t just for IT anymore—and that’s great news for IT teams everywhere.
atSpoke CEO Jay Srinivasan shares the three things he believes will define the service desk in 2021 and beyond, and what IT teams need to do to lead the coming wave of automated cross-department service.
Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/076
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Manage episode 279722634 series 1600014
Content provided by Dana Krook and Auvik Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dana Krook and Auvik Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The service desk isn’t just for IT anymore—and that’s great news for IT teams everywhere.
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Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/076
85 episodes
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Similar to Frankly IT Podcast
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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