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#017 Decades of managing diverse communities - Felicia Prehn

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Manage episode 313728955 series 3283384
Content provided by devcom.global. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by devcom.global or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Devcom podcast presents you a special episode with our host Lars Janssen. Today we welcome Felicia Prehn to talk about "decades of managing divers communities". With over 17 years of experience Felicia gives as a lot of insights into community management. Felicia is also the keynote speaker of the "call for change conferece".

00:00:15 - Welcome
00:01:11 - Introduction Felica Prehn
00:02:49 - Becoming as a non-estonian a estonian radio host
00:07:53 - What did you learned as beeing a community manager
00:10:05 - Managing different communities
00:14:20 - How to: don´t loose your sanity - Part 1
00:16:51 - Several ways of handling toxic community members
00:21:41 - How to: don´t loose your sanity - Part 2
00:24:47 - Recognizing warning signs
00:30:10 - The right time to intervine
00:40:02 - The difference of games communities
00:46:05 - Mixing the parts of a producer and a community manager in a project
00:47:42 - The imporatance of community management as a part of the game developing
00:53:45 - Building up a international community management team
01:01:47 - The pace of change
01:05:08 - Good bye

  continue reading

36 episodes

Artwork
iconShare
 
Manage episode 313728955 series 3283384
Content provided by devcom.global. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by devcom.global or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Devcom podcast presents you a special episode with our host Lars Janssen. Today we welcome Felicia Prehn to talk about "decades of managing divers communities". With over 17 years of experience Felicia gives as a lot of insights into community management. Felicia is also the keynote speaker of the "call for change conferece".

00:00:15 - Welcome
00:01:11 - Introduction Felica Prehn
00:02:49 - Becoming as a non-estonian a estonian radio host
00:07:53 - What did you learned as beeing a community manager
00:10:05 - Managing different communities
00:14:20 - How to: don´t loose your sanity - Part 1
00:16:51 - Several ways of handling toxic community members
00:21:41 - How to: don´t loose your sanity - Part 2
00:24:47 - Recognizing warning signs
00:30:10 - The right time to intervine
00:40:02 - The difference of games communities
00:46:05 - Mixing the parts of a producer and a community manager in a project
00:47:42 - The imporatance of community management as a part of the game developing
00:53:45 - Building up a international community management team
01:01:47 - The pace of change
01:05:08 - Good bye

  continue reading

36 episodes

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