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Content provided by Joe Dalton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Joe Dalton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Transforming Dealerships: Elevating Customer Experience with Digital Innovation
Manage episode 450987840 series 2360641
Content provided by Joe Dalton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Joe Dalton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Today, we put the automotive industry under the spotlight, diving into the world of car dealerships. Our guest, Don Pelham, brings two decades of industry insight, from sales to corporate management, and now leads the charge in digital transformation through his company, Global Dealer Solutions. In the wake of declining traditional advertising, dealerships are navigating the digital landscape post-2008, facing challenges and finding opportunities. We'll explore Don's consultative approach to overcoming the daunting transition for European dealers and his mission to educate and empower them with digital tools. Join us as we unravel the complexities of dealership operations, emphasize the critical role of online presence, and discuss how empathy and rapport are key in enhancing customer relationships. With insights on adapting business practices and a look at promising trends, we're set to uncover strategies that ensure dealerships meet modern customer expectations efficiently. Stay tuned as we explore the future of sales, service, and customer engagement with an automotive expert, bridging the gap between digital and in-store experiences.
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136 episodes
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Manage episode 450987840 series 2360641
Content provided by Joe Dalton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Joe Dalton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Today, we put the automotive industry under the spotlight, diving into the world of car dealerships. Our guest, Don Pelham, brings two decades of industry insight, from sales to corporate management, and now leads the charge in digital transformation through his company, Global Dealer Solutions. In the wake of declining traditional advertising, dealerships are navigating the digital landscape post-2008, facing challenges and finding opportunities. We'll explore Don's consultative approach to overcoming the daunting transition for European dealers and his mission to educate and empower them with digital tools. Join us as we unravel the complexities of dealership operations, emphasize the critical role of online presence, and discuss how empathy and rapport are key in enhancing customer relationships. With insights on adapting business practices and a look at promising trends, we're set to uncover strategies that ensure dealerships meet modern customer expectations efficiently. Stay tuned as we explore the future of sales, service, and customer engagement with an automotive expert, bridging the gap between digital and in-store experiences.
…
continue reading
Hosted on Acast. See acast.com/privacy for more information.
136 episodes
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Similar to Getting It Wrong To Get It Right
Join two of the stars from Real Housewives of Potomac, Gizelle Bryant and Robyn Dixon, as they team up for their new podcast Reasonably Shady. The show features conversations about being fearless women as they recount stories from their exciting lives. Topics include dating, relationships, marriage, entrepreneurs, motherhood, style, glam, current events and more! Join Gizelle and Robyn for Reasonably Shady!
…
continue reading
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…
continue reading
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…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
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…
continue reading
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…
continue reading
We are often distracted in life and never really dive deep into the real foundation of self improvement, goal achieving, and wellbeing. - Join our team of experts every week as we discuss the real facets of manhood. Topics like: How to develop more self esteem, self love, deeper relationships. How to improve our wellbeing, mental toughness, resilience, and productivity. How to develop critical skills, become better leaders, expand our careers/business, create financial security and contribut ...
…
continue reading
Unseeable forces control human behavior and shape our ideas, beliefs, and assumptions. Invisibilia—Latin for invisible things—fuses narrative storytelling with science that will make you see your own life differently.
…
continue reading
S-Town is a podcast hosted by Brian Reed from Serial Productions, a New York Times company. The story follows a man named John who despises his Alabama town and decides to do something about it. He asks Brian to investigate the son of a wealthy family who's allegedly been bragging that he got away with murder. But when someone else ends up dead, the search for the truth leads to a nasty feud, a hunt for hidden treasure, and an unearthing of the mysteries of one man's life. To get full access ...
…
continue reading
Are you looking for more happiness, success and vitality in your life? Get inspired each week with wellness and performance expert, Integrative Medicine Fellow, author & keynote speaker, Kristel Bauer. Live Greatly shares empowering conversations and insights about happiness, wellness & success to support your personal and professional development. Kristel talks with top experts, leaders and inspiring individuals to help you embrace a growth mindset and excel in your work/life. Kristel then ...
…
continue reading
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