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The Flywheel of AI with Krispy Krunchy Chicken’s Joe Gordon - Grounded Podcast - Episode #30

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Manage episode 499830827 series 3464024
Content provided by Ringmaster. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ringmaster or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Go behind the scenes of one of the fastest-growing foodservice brands with Joe Gordon, Chief Supply Chain and Technology Officer at Krispy Krunchy Chicken. With experience at household names like Wendy’s, Portillo’s, and Smashburger, Joe brings a sharp lens to innovation, growth, and resilience in supply chain leadership.

In this episode, Joe shares how Krispy Krunchy Chicken is combining smart supply chain strategies with data-driven decision-making. From leveraging AI and managing vendor relationships to crisis planning and product consistency, his insights offer a blueprint for scaling with quality and agility.


Takeaways:

  • How building supply chain flexibility with multiple vendors allows brands to scale fast and stay resilient.
  • Why investing in AI and analytics gives operators real-time insights and smarter decision-making power.
  • What focusing on value-added work and critical thinking can do to improve team impact and outcomes.
  • How crisis planning and nearshore contingencies helped mitigate global shipping delays.
  • Why maintaining product consistency across locations is key to brand trust and customer loyalty.

Quote of the Show:

  • “I use the definition for value added as, does the customer see a value in what I'm doing? And if they don't, we shouldn't be doing those things.” -Joe Gordon

Connect with Joe:

Ways to Tune In:

YouTube: https://www.youtube.com/@The-Grounded-Podcast

  continue reading

32 episodes

Artwork
iconShare
 
Manage episode 499830827 series 3464024
Content provided by Ringmaster. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ringmaster or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Go behind the scenes of one of the fastest-growing foodservice brands with Joe Gordon, Chief Supply Chain and Technology Officer at Krispy Krunchy Chicken. With experience at household names like Wendy’s, Portillo’s, and Smashburger, Joe brings a sharp lens to innovation, growth, and resilience in supply chain leadership.

In this episode, Joe shares how Krispy Krunchy Chicken is combining smart supply chain strategies with data-driven decision-making. From leveraging AI and managing vendor relationships to crisis planning and product consistency, his insights offer a blueprint for scaling with quality and agility.


Takeaways:

  • How building supply chain flexibility with multiple vendors allows brands to scale fast and stay resilient.
  • Why investing in AI and analytics gives operators real-time insights and smarter decision-making power.
  • What focusing on value-added work and critical thinking can do to improve team impact and outcomes.
  • How crisis planning and nearshore contingencies helped mitigate global shipping delays.
  • Why maintaining product consistency across locations is key to brand trust and customer loyalty.

Quote of the Show:

  • “I use the definition for value added as, does the customer see a value in what I'm doing? And if they don't, we shouldn't be doing those things.” -Joe Gordon

Connect with Joe:

Ways to Tune In:

YouTube: https://www.youtube.com/@The-Grounded-Podcast

  continue reading

32 episodes

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