QFF: LaTonya Roberts of Harmony Consulting Group on Scaling Smart: How Fractional COOs Help Small Business Owners Streamline Ops, Boost Growth & Step Into the CEO Role Without Full-Time Costs. (Episode 673 - La Tonya Roberts)

Grow A Small Business Podcast

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!

Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.

Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews LaTonya Roberts, Founder of Harmony Consulting Group, shares how she helps small business owners streamline operations, scale sustainably, and step fully into their CEO role. She discusses the power of fractional COO support, her signature operational health audit, and the importance of strategic planning. La Tonya also explains how outsourcing day-to-day operations allows founders to focus on growth, clients, and innovation. With real-life examples and practical insights, this episode is a must-listen for any business owner feeling stretched too thin. Discover how to grow smarter, not harder. Key Takeaways for Small Business Owners: Fractional COOs Add Big Value Without Full-Time Costs: You don’t need a full-time operations executive to scale—fractional COOs offer expert support tailored to your business size and budget.

Start with an Operational Health Audit: Assessing eight core areas of your business helps identify what’s working, what needs fixing, and where to stop wasting time and energy.

Strategic Planning Drives Sustainable Growth: Annual planning with clear 3–5 year goals, broken into quarterly milestones, keeps your business focused, flexible, and on track. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Step Into Your CEO Role: Let go of the day-to-day grind and focus on vision, sales, and growth—your highest-value work as a founder.

Prioritize Communication with Your Fractional Exec: Clear roles, decision-making authority, and regular check-ins are key to a successful partnership.

You Don’t Have to Do It All Alone: Even with limited resources, bringing in trusted operational support—just a few hours a week—can unlock growth and free up your time. One action small business owners can take: According to La Tonya Roberts, one action a small business owner should take is to conduct an operational health audit to identify inefficiencies, streamline processes, and create a clear roadmap for sustainable growth. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇

Quotable quotes from our special Grow A Small Business podcast guest:

You don’t need to do everything yourself to run a successful business – La Tonya Roberts Clarity in operations creates freedom for innovation and growth – La Tonya Roberts Scaling starts with streamlining—fix the inside before growing the outside – La Tonya Roberts