MASTERMIND: Systemising Your Clinic Without Losing Its Soul | GYC Podcast 302

Grow Your Clinic

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In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for another Mastermind to discuss the critical role of systems in clinic operations and how they can significantly impact your clinic's success. You'll gain insights into systematising your clinic without feeling overwhelmed and hear personal anecdotes about the practical benefits of effective systems, including how they saved Jack's family holiday. Additionally, Hannah shares a straightforward feedback mechanism that can immediately enhance those clinic systems.
What You'll Learn:
🌟 Goal Setting vs. Systems: "You do not rise to the level of your goals; you fall to the level of your systems."
🔍 Identifying Challenges: Learn how to pinpoint where your systems may be lacking and how to address them effectively.
💡 Feedback Mechanisms: Discover simple ways to gather feedback from your team to improve clinic operations.
📈 Asymmetric Risk and Reward: Understand how to empower your team to take calculated risks while minimising downsides.
🛠️ Practical Tips: Get actionable advice on systemising your clinic without feeling overwhelmed.
Timestamps

[00:01:01] Systemising clinic operations.
[00:05:26] Systems versus goals in success.
[00:08:04] Systems and best practices.
[00:12:51] Systems to achieve reliable outcomes.
[00:15:14] Quality systems in clinics.
[00:20:45] Teaching teams how to think.
[00:22:41] Infusing core values into processes.
[00:27:20] Optimising unnecessary clinic processes.
[00:30:26] Decision-making processes in clinics.
[00:35:50] Critical thinking in clinics.
[00:37:26] Constant iterative improvement culture.
[00:41:03] Feedback culture and communication.
[00:46:24] Asymmetric risk and reward.
[00:50:59] Adoption of Policies and Procedures.
[00:52:24] Time blocking for clinic efficiency.

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