Breaking Down Silos: Building Empathy and Trust in Divided Times with Dave Howlett

Hashtag Trending

In this episode of 'Hashtag Trending: The Weekend Edition,' host Jim Love welcomes motivational speaker Dave Howlett to discuss the increasing incivility and polarization seen in professional and social communications, notably showcased through a LinkedIn conversation. Dave, who has a background in sales and a unique approach to breaking down organizational silos, shares his method of using the concepts of 'gears' to understand and navigate through conflicts and differences. They delve into the importance of empathy, trust, and effective communication in developing a more cohesive working and social environment. Practical strategies for repairing relationships and fostering collaboration in divided communities are also discussed. Listeners are encouraged to replace judgment with curiosity and to take active steps towards bridging gaps in understanding.

00:00 Introduction and Host's Commentary on Online Incivility 00:57 The Impact of Political Polarization on Business Communication 02:26 Introducing Dave Hallett: A Motivational Speaker's Journey 04:51 Dave Hallett's Background and Early Influences 08:02 The Art of Sales and Persuasion 14:43 Developing the Three Gears Concept 20:53 Exploring Second Gear: Incentive-Driven Behavior 24:02 Exploring First Gear: Self-Interest and Narcissism 29:23 Exploring Third Gear: Doing the Right Thing 34:18 Fear and Protectionism in Politics 34:52 The Echo Chamber of Social Media 36:05 Struggles with Open-Mindedness 37:24 The Importance of Self-Awareness 38:46 Engaging with Opposing Views 40:00 Tribalism in Political Discourse 41:39 The Purity Test in Social Groups 41:50 Health and Lifestyle Choices 43:29 Breaking Down Silos 46:57 Curiosity Over Judgment 48:11 Understanding Different Perspectives 56:04 Common Goals and Human Connection 01:02:30 Repairing Damaged Relationships 01:07:52 Final Thoughts and Takeaways