257 - Paolo Sironi, Global Research Leader: Fintech Series, IBM - The Fintech Globetrotter That Got Away… Until Now! - Part 1

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Episode Title: 🇮🇹The Globetrotter That Got Away… Until Now! - Part 1 🇮🇹

In this 2-part special on Heads Talk is a masterclass in all things fintech, regulation, and behavioural banking, brought to you by my brilliant guest.

You know those rare moments when you hear someone speak and think, “If only they were my professor back in the day”? This is one of those moments. My guest doesn’t just talk about his subject, he lives it. A natural educator, his insights hit with the clarity and depth of a keynote, no matter the continent. And yes, I'm convinced that even if I took a summer break to Ulaanbaatar in Outer Mongolia or Iquitos in Peru, he would be there doing a Keynote at the same time. This guy is global!

Paolo Sironi is the Global Research Leader in Banking and Financial Markets at the IBM Institute for Business Value. With a career spanning startup founding, quantitative risk management, and now global thought leadership, Paolo is widely regarded as one of the most listened to voices in fintech and financial AI. His work focuses on the intersection of technology, regulation, and human behaviour in the transformation of banking systems. He is also a bestselling author of Banks and Fintech on Platform Economies and the host of The Bankers' Bookshelf podcast, where he continues to shape conversations around digital finance, platform economies, and the evolving trust landscape between financial institutions and customers.

Funnily enough, I first came across Paolo through mutual connections, which led me to his work and thought-provoking posts.

Topics Covered
◽️Agentic AI and the Redefinition of Trust: How agent-based systems are influencing fiduciary responsibility and transforming customer relationships with autonomous financial decision-making systems
◽️Governance & Risk in AI-driven Finance: Why trust in machines hinges on transparency, explainability, and robust ethical frameworks, and what kind of governance structures are needed to support them
◽️Digital Identity as the Backbone of Ethical Finance: How digital identity is becoming foundational for secure financial access, and what risks financial institutions face if they fail to lead in building interoperable and privacy-preserving identity frameworks
◽️AI-Driven Personalisation in Financial Services: Exploring real-time analytics, embedded intelligence, and how banks can use behavioural data for meaningful, contextual client experiences
◽️The Future of Financial Inclusion and Platform Ecosystems: Linking identity and inclusion in platform economies and examining whether traditional institutions risk obsolescence in the face of decentralised and user-controlled identity systems

Episode Sponsored by
◽️Accxia - 𝔼𝕦𝕣𝕠𝕡𝕖'𝕤 𝕃𝕒𝕣𝕘𝕖𝕤𝕥 ℙ𝕣𝕚𝕧𝕒𝕥𝕖 ℂ𝕝𝕠𝕦𝕕 𝕗𝕠𝕣 𝔸𝕥𝕝𝕒𝕤𝕤𝕚𝕒𝕟

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