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When a Team Member Shuts Down: How to Reopen Communication Without Overstepping
Manage episode 483953860 series 3640050
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Have you ever had a team member suddenly go silent... stop replying to your messages... or even quit without warning?
In high-performing teams, breakdowns in communication can happen fast—and when they do, it’s tempting to either ignore it or push for answers. But what if the silence isn’t defiance... but a sign of Cactus Trust—a trauma-informed response that shuts others out to feel safe?
In this episode, I’m kicking off a powerful 3-part series on boundaries in professional relationships, starting with rigid boundaries—the kind that block progress, stall collaboration, and leave leaders stuck.
You’ll hear a real coaching story about a senior leader navigating a silent, withdrawn team member—and how a simple 3-step tool called the Connection Bridge helped re-open communication without overstepping.
💡 After Listening You'll Learn:
- Why some team members shut down in response to feedback or tension
- A 3-step process to re-open communication gently and clearly
- How to lead with compassion and structure, even when a team member won’t talk
🛠️ Try This Week’s Practice:
Use The Connection Bridge with a team member who's pulled away:
- Name what you’re seeing
- Offer one structural adjustment
- Ask one yes/no question to reopen the door
🔗 Links + Resources Mentioned:
- Listen to Episode 8 on Cactus Trust
- Listen to Episode 17 When a Doctor built healthier boundaries
✨ Next Week’s Topic:
We’ll unpack loose boundaries—when team members overshare, say yes to everything, or blur the lines. I’ll show you how to stay grounded and set kind, clear expectations.
Have a question you want me to answer on air? Click here to send me a message!
Love this show? Say thanks with a 5 star rating or leaving a positive review.
More Resources for You:
- Get The Empowered Feedback Toolkit for easy-to-follow, step-by-step guidance so you can speak clearly and confidently—especially during tough conversations.
- Explore my EMPOWERMENT COACHING PROGRAM, to discover how individual guidance can accelerate your healing and help you thrive.
- Download my FREE GUIDE: Trauma Survivors Empowerment Guide
Connect with me online: WEBSITE | INSTAGRAM | FACEBOOK | LINKEDIN
2025 ©Annie Campanile, PhD
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