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From Feedback to Future: Elevating the Patient Experience
Manage episode 495973794 series 2509181

Ty Allen, President of Patient Experience Solutions at RLDatix, shares how a personal healthcare journey inspired him to transform patient feedback into a powerful tool for change. Learn about the real cost of ignoring patient voices, the role of transparency in building trust, and how AI is shaping the future of patient experience. Tune in for insights on operationalizing feedback and creating a culture of safety and learning in healthcare.
140 episodes
Manage episode 495973794 series 2509181

Ty Allen, President of Patient Experience Solutions at RLDatix, shares how a personal healthcare journey inspired him to transform patient feedback into a powerful tool for change. Learn about the real cost of ignoring patient voices, the role of transparency in building trust, and how AI is shaping the future of patient experience. Tune in for insights on operationalizing feedback and creating a culture of safety and learning in healthcare.
140 episodes
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