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From Feedback to Future: Elevating the Patient Experience

 
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Manage episode 495973794 series 2509181
Content provided by American College of Healthcare Executives. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American College of Healthcare Executives or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
from-feedback-to-future-elevating-the-patient-experience

Ty Allen, President of Patient Experience Solutions at RLDatix, shares how a personal healthcare journey inspired him to transform patient feedback into a powerful tool for change. Learn about the real cost of ignoring patient voices, the role of transparency in building trust, and how AI is shaping the future of patient experience. Tune in for insights on operationalizing feedback and creating a culture of safety and learning in healthcare.

  continue reading

140 episodes

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Manage episode 495973794 series 2509181
Content provided by American College of Healthcare Executives. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American College of Healthcare Executives or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
from-feedback-to-future-elevating-the-patient-experience

Ty Allen, President of Patient Experience Solutions at RLDatix, shares how a personal healthcare journey inspired him to transform patient feedback into a powerful tool for change. Learn about the real cost of ignoring patient voices, the role of transparency in building trust, and how AI is shaping the future of patient experience. Tune in for insights on operationalizing feedback and creating a culture of safety and learning in healthcare.

  continue reading

140 episodes

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