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Sahar Lone: conscious buyers and transparent booking policies are equally needed

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Manage episode 493643539 series 2098282
Content provided by NZME and Newstalk ZB. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NZME and Newstalk ZB or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Would-be customers are being charged for cancelling bookings.

One customer was even pinged $250 for pulling out of a 5-person table.

Consumer NZ Communication and Campaigns Manager Sahar Lone says people must be aware of the contract they enter when booking.

However, she adds businesses must be reasonable and transparent with their policies to avoid controversy.

LISTEN ABOVE

See omnystudio.com/listener for privacy information.

  continue reading

10027 episodes

Artwork
iconShare
 
Manage episode 493643539 series 2098282
Content provided by NZME and Newstalk ZB. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NZME and Newstalk ZB or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Would-be customers are being charged for cancelling bookings.

One customer was even pinged $250 for pulling out of a 5-person table.

Consumer NZ Communication and Campaigns Manager Sahar Lone says people must be aware of the contract they enter when booking.

However, she adds businesses must be reasonable and transparent with their policies to avoid controversy.

LISTEN ABOVE

See omnystudio.com/listener for privacy information.

  continue reading

10027 episodes

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