“Connection Beats Price” Shopify Expert on Building a DTC Brand People Connect With

High Voltage Business Builders Podcast

If you haven’t updated your website in years, it’s probably costing you more than you think.

Neil Twa sits down with Clayton, Shopify expert and DTC strategist, to unpack how AI is transforming e-commerce, what’s hype vs. what’s real, and how to protect your brand in a marketplace flooded with fake reviews and copycat stores.

In This Episode, We Cover:
✅ How AI is changing website design, marketing, and product reviews
✅ Why connection beats price in the DTC game
✅ How one site redesign delivered $25K in extra sales in just a week
✅ Pivoting fast when tariffs or market shifts hit your business

📍 Chapters
[00:06:39] Learning Web Design from Scratch
[00:09:22] Why Businesses Resist Change (and Lose Money)
[00:13:14] AI Marketing: Efficiency or Ethics Problem?
[00:15:22] The Rise of Fake Reviews and AI-Generated Content
[00:20:51] Turning Tariff Problems Into Global Sales Opportunities
[00:22:48] Building Authentic Connection With Customers
[00:24:00] Clayton’s Free Website Audit Offer
🚀 Want a Free Shopify Website Audit? Grab yours here: https://www.inspiresmallbusiness.com.au

Follow Neil:
🔗 LinkedIn: https://www.linkedin.com/in/neiltwa/
📸 Instagram: https://www.instagram.com/neiltwa/
📘 Facebook: https://www.facebook.com/neiltwa/
🐦 X/Twitter: https://twitter.com/voltagefba
🎵 TikTok: https://www.tiktok.com/@fbabusinessbuilders

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Ready to stop trading time for money and build almost automated income with FBA? Visit https://voltagedm.com to learn how you can buy back you freedom by building your very own ecommerce empire!