Your Name Is Your Destiny – Part 3: Community

HMCC of Hong Kong

#Religion #Christianity #Hong Kong #HMCC Of Hong Kong

29:41

Greg Melia emphasizes that empathy and curiosity are the foundation of effective customer experience (CX). He believes that organizations must design systems proactively—through tools like journey mapping and predictive analytics—rather than relying solely on reactive fixes. Melia highlights the importance of understanding customer motivations and aligning internal operations to consistently deliver value across all touchpoints. He also stresses the need for cross-functional collaboration and leadership that models CX priorities. When hiring, Melia looks for individuals who demonstrate storytelling ability, problem-solving, and ownership—key traits for driving cultural transformation. His approach reinforces the idea that sustainable CX excellence requires intentional system design, emotionally intelligent talent, and unified leadership around customer-centric goals. About Greg Melia At the helm of CXPA, my focus revolves around championing the global customer experience profession through strategic communications and community building, honed over five transformative years in leadership. Our organization thrives on CX certification, publications, and community that empower customer experience professionals to excel. Resources Customer Experience Professional Association: https://www.cxpa.org/home https://www.cxpa.org/home Please, hit the follow button: Apple Podcast: http://cxgoalkeeper.com/apple Spotify: http://cxgoalkeeper.com/spotify We’d love to hear your thoughts — leave a comment and share your feedback! Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ About Gregorio Uglioni: Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/…

about a year ago 1:06:31

MP3•Episode home

Pastor Seth S. Kim spoke on Acts 2:42-47 during Part 3 of the Your Name Is Your Destiny sermon series, where we learned that a transformative community will display the gospel with clarity.

371 episodes

Your Name Is Your Destiny – Part 3: Community

HMCC of Hong Kong

published about a year ago

MP3•Episode home

Pastor Seth S. Kim spoke on Acts 2:42-47 during Part 3 of the Your Name Is Your Destiny sermon series, where we learned that a transformative community will display the gospel with clarity.

371 episodes

#Religion #Christianity #Hong Kong #HMCC Of Hong Kong

All episodes

1
Love God Love My City Sermon Series - Part 10: The Calling of Our Church 1:16:53

3 days ago1:16:53

1:16:53

Pastor Seth S. Kim spoke on Revelation 4:1-5:14 during Part 10 of the Love God Love My City sermon series, where we learned when the Church puts Jesus at the center, we allow His glory to enter.

1
Love God Love My City Sermon Series – Part 9: To the Church in Laodicea 1:13:41

8 days ago1:13:41

1:13:41

Pastor Seth Kim spoke on Revelation 3:14-22 during Part 9 of the Love God Love My City sermon series where we learned that Jesus, in his loving scrutiny, helps us to reach our destiny.

1
Love God Love My City Sermon Series – Part 8: To the Church in Philadelphia 1:12:11

15 days ago1:12:11

1:12:11

Pastor Seth Kim spoke on Revelation 3:7-13 during Part 8 of the Love God Love My City sermon series where we learned that we can only have certainty as we trust in God's sovereignty.

1
Love God Love My City Sermon Series – Part 7: To the Church in Sardis 1:18:09

21 days ago1:18:09

1:18:09

Pastor Seth Kim spoke on Revelation 3:1-6 during Part 7 of the Love God Love My City sermon series where we learned that we will not be consistently fake when we are spiritually awake.

1
Love God Love My City Sermon Series – Part 6: To the Church in Thyatira 1:20:17

4 weeks ago1:20:17

1:20:17

Pastor Seth Kim spoke on Revelation 2:18-29 during Part 6 of the Love God Love My City sermon series where we learned that we will experience derailment if we do not grow in discernment.

1
Love God Love My City Sermon Series - Part 5: To the church in Pergamum 1:06:13

5 weeks ago1:06:13

1:06:13

Pastor Seth Kim spoke on Revelation 2:12-17 during Part 5 of the Love God Love My City sermon series. We learned that we must stay true to our convictions, even in the midst of temptations. If you are blessed by our ministry, consider giving by visiting https://hongkong.hmcc.net/give If you'd like to know more about what's happening at our church, visit https://hongkong.hmcc.net/events Missed a sermon? Visit https://hongkong.hmcc.net/sermons/…

1
Love God Love My City Sermon Series - Part 4: To the Church in Smyrna 1:01:31

6 weeks ago1:01:31

1:01:31

Pastor Seth S. Kim spoke on Revelation 2:8-11 during Part 4 of the Love God Love My City sermon series, where we learned God, who is faithful will help us to remain faithful

1
Love God Love My City Sermon Series - Part 3: To the Church in Ephesus 1:02:08

7 weeks ago1:02:08

1:02:08

Pastor Seth S. Kim spoke on Revelation 2:1-7 during Part 3 of the Love God Love My City sermon series, where we learned nothing can replace God’s amazing grace.

1
Love God Love My City: Invitations from a Friend 1:00:31

8 weeks ago1:00:31

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Pastor Jason Young spoke on the sermon titled "Invitations from a Friend"

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Love God. Love My City Sermon Series – Part 2: Jesus the Ruler of the Church 58:40

9 weeks ago58:40

58:40

Pastor Seth S. Kim spoke on Revelation 1:9-20 during Part 2 of the Love God. Love My City sermon series, where we learned Jesus rules His Church as our King, so we honor Him with everything.

1
Love God Love My City Sermon Series – Part 1: Jesus the Conquering King 1:10:53

10 weeks ago1:10:53

1:10:53

Pastor Seth Kim spoke on Revelation 1:1-8 during Part 1 of the Love God Love My City sermon series, where we learned Jesus’s Lordship motivates our worship.

1
Stories Sermon Series – Part 2: Share Your Story 1:08:07

11 weeks ago1:08:07

1:08:07

Pastor Seth Kim spoke on John 9:1-41 during Part 2 of the Stories sermon series, where we learned we must share our story courageously as Jesus helps us to live victoriously

1
Stories Sermon Series – Part 1: See Your Story 33:12

12 weeks ago33:12

33:12

Pastor Seth Kim spoke on Luke 15:11-24 during Part 1 of the Stories sermon series, where we learned God is writing our story and it's all for His glory.

1
Redeemed Sermon Series - Part 3: Redeemed For Worship 44:52

13 weeks ago44:52

44:52

In Part 3 of the Redeemed Sermon Series, Pastor Seth Kim spoke on Revelation 5:1-14, where we learned that we give Jesus all the glory because He alone is worthy. If you are blessed by our ministry, consider giving by visiting https://hongkong.hmcc.net/give If you'd like to know more about what's happening at our church, visit https://hongkong.hmcc.net/events Missed a sermon? Visit https://hongkong.hmcc.net/sermons/…

1
Redeemed Sermon Series - Part 2: Redeemed For A Purpose 1:02:56

14 weeks ago1:02:56