From Homegrown to High-Tech: Caring People's 20-Year EMR Transformation

Home Health 360: Presented By AlayaCare

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Anthony Sparrow shares his experience transitioning Caring People from a 20-year-old proprietary software system to AlayaCare, resulting in improved caregiver satisfaction and more time for patient care.
Caring People developed their own software 20 years ago when few options existed for home care providers. The organization expanded from two states to six through acquisitions, revealing limitations in its proprietary system.
Since implementing AlayaCare, real-time data access has transformed operations, allowing immediate insights into missed visits, caregiver punctuality, and client satisfaction. Most importantly, caregivers now spend more time with clients rather than struggling with technology.
If you're considering a technology transition for your home care organization, remember that software development isn't your core business — focus on what you do best and partner with technology experts who understand the unique needs of home-based care.

Episode resources:

Brochure: Head to Head: Legacy Software vs Alayacare
Blog: How AlayaCare makes implementation work: A practical guide to rolling out home care software
Blog: Successful software implementation: The AlayaCare implementation approach
Podcast: Successful software implementation for organizational transformation in home-based care

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Chapters

1. Technology's Impact on Care Quality (00:00:00)

2. Meet Anthony Sparrow of Caring People (00:00:39)

3. Moving Away from Proprietary Software (00:01:26)

4. Change Management Strategies (00:05:14)

5. Implementation Approach and Results (00:11:37)

6. Leveraging Real-Time Data (00:17:35)

7. Integration with External Systems (00:22:58)

8. Final Advice and Security Benefits (00:28:11)

9. The Real Impact: More Time for Care (00:32:17)