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Crisis Management and Resolving Contentious Conversations

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Manage episode 482570175 series 2357087
Content provided by SHRM. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SHRM or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Learn from a retired SWAT negotiator how to handle workplace crises and difficult conversations as an HR professional. Scott Tillema, keynote speaker and corporate trainer at The Negotiations Collective, goes over the four principles of crisis negotiation with host Monique Akanbi, as well as quick decision-making strategies for high-stakes and sometimes emotionally charged situations.

Episode Transcript

Subscribe to HR Daily to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Rate/review Honest HR on Apple Podcasts, Spotify, or wherever you listen to podcasts.

  continue reading

128 episodes

Artwork
iconShare
 
Manage episode 482570175 series 2357087
Content provided by SHRM. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SHRM or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Learn from a retired SWAT negotiator how to handle workplace crises and difficult conversations as an HR professional. Scott Tillema, keynote speaker and corporate trainer at The Negotiations Collective, goes over the four principles of crisis negotiation with host Monique Akanbi, as well as quick decision-making strategies for high-stakes and sometimes emotionally charged situations.

Episode Transcript

Subscribe to HR Daily to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Rate/review Honest HR on Apple Podcasts, Spotify, or wherever you listen to podcasts.

  continue reading

128 episodes

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