John Clapham - From Volcom Australia/ NZ CEO to RAGLAN SURF EMPORIUM

How I Built My Small Business

Today’s guest is John Clapham or JC, and I met him in Raglan, New Zealand last year when I walked into his shop hoping they weren’t yet closing and said while huffing from my brisk walk, “What time do you close?”

He responded with a smile, “depends on whose asking…LOL."

And from there, we ended up chatting for about half an hour.

I left thinking, I want to hear more of this guy’s story.

JC didn’t go to college and worked his way up from tagging surf leashes in a retail shop to becoming CEO of Volcom Australia. He is the co-founder of the Raglan Surf Emporium, is a partner of Raglan Roast Coffee - which now has eleven locations across New Zealand - owns a gas station, holds major real estate investments, and continues to consult and build new ventures.

In today’s episode, we only scratch the surface of JC’s journey.

But wow - what an inspiration.

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Chapters

1. Introduction to JC's Journey (00:00:00)

2. Building Volcom Australia from Scratch (00:07:04)

3. Returning to New Zealand & New Ventures (00:12:38)

4. Running Raglan Surf Emporium (00:15:53)

5. Building Community & Supporting Athletes (00:20:53)

6. Business Challenges & Practical Advice (00:27:43)

7. Key Takeaways & Final Thoughts (00:30:38)