1069: Eight Steps for Excellent Listening with Emily Kasriel

How to Be Awesome at Your Job

Emily Kasriel reveals how to build powerful connections with anyone through her eight-step listening process.

— YOU’LL LEARN —

1) Why every professional needs to master listening

2) A demo of the listening approach

3) How one question leads to deeper conversations

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— ABOUT EMILY —

Emily Kasriel has had a distinguished career at the BBC for over two decades including roles as an award-winning journalist, editor and media executive. She developed the Deep Listening approach as a Senior Visiting Research Fellow at King’s College Policy Institute in London, drawing on her experience as an accredited executive coach and workplace mediator. Previously, she’s been a Visiting Fellow at Said Business School at Oxford University, and a Senior Advisor to the Skoll Foundation. An MA graduate of the University of Oxford and Syracuse University’s Maxwell School of Citizenship and Public Affairs (as a Rotary International Fellow), she lives in London. An academic paper demonstrating the impact of Kasriel’s Deep Listening approach has just been published (Feb 2025) by the Journal of Applied Social Psychology.

• Book: Deep Listening: Transform Your Relationships with Family, Friends, and Foes―Transformational Communication, Listening, and Empathy Through an 8-Step Method

• Research: “Deep Listening Training to Bridge Divides: Fostering Attitudinal Change through Intimacy and Self-Insight” with F. K. Tia Moin, Guy Itzchakov, and Netta Weinstein

• LinkedIn: Emily Kasriel

• Website: EmilyKasriel.com

— RESOURCES MENTIONED IN THE SHOW —

• Research: “Silence is golden: Extended silence, deliberative mindset, and value creation in negotiation.” by Jared Curhan, et al.

• Book: On Becoming A Person: A Therapist's View on Psychotherapy, Humanistic Psychology, and the Path to Personal Growth by Carl Rogers

• Book: The Examined Life: How We Lose and Find Ourselves by Stephen Grosz

• Book: Thinking, Fast and Slow by Daniel Kahneman

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