HR's Secret Weapon: Decoding Human Potential with Jackie Dube

HRchat Podcast

Ever wonder why traditional hiring processes fail so often? In this eye-opening conversation, The Predictive Index's Chief People Officer Jackie Duby reveals how data-driven talent optimization transformed their approach to finding and developing exceptional talent.
Jackie shares the compelling evolution of PI's interview process with host Bob Goodwin. She explains how their behavioral assessments help identify which candidates will thrive in specific roles without using them as rigid filters. "It's about understanding humans and what drives them," Jackie explains, highlighting how this approach transcends the limitations of resume-based hiring.
The most profound revelation comes when Jackie shares PI's commitment to skills-based hiring. "We care about curiosity and attitude," she states firmly, revealing how this philosophy enabled remarkable transformations within their organization. Their current director of engineering began as a product marketer, and when faced with unexpected leadership departures, they seamlessly transitioned their VP of product design to lead their sales department—with outstanding results. This internal mobility has created a culture where talent thrives and adapts to changing business needs.
Perhaps most fascinating is PI's innovative "culture interview" conducted by someone outside the hiring team. This unique approach ensures candidates experience the broader company culture beyond their potential teammates and provides valuable perspective on cultural alignment with their "THREADS" values (teamwork, honesty, reliability, energy, action, drive, scope). As Jackie notes with a smile, "We do have a no-jackass policy."
For HR professionals navigating today's challenging talent landscape, Jackie offers practical advice: look beyond resumes, avoid assumptions about employment gaps, provide clear communication throughout the process, and recognize that the right attitude and curiosity often matter more than direct experience. "Don't be a bystander," she urges, encouraging listeners to leverage all available tools—from assessments to emerging AI—to make better talent decisions.
Ready to transform your approach to talent? Listen now and discover how understanding human drives could revolutionize your hiring success.

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Chapters

1. Introduction to HR Chat Show (00:00:00)

2. Meet Jackie Duby, Chief People Officer (00:00:41)

3. Understanding Predictive Index Platform (00:05:02)

4. Evolution of PI's Interview Process (00:09:31)

5. Using Assessments in Hiring Decisions (00:21:28)

6. Skills-Based Hiring and Internal Talent (00:27:40)

7. Culture Interview and Company Values (00:37:57)

8. Final Advice for HR Professionals (00:44:27)