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Closed vs. Open AI: Understanding the Difference for Sales Teams with Stephanie Downs

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Manage episode 466426527 series 3399397
Content provided by Matt Sunshine. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Sunshine or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, we’re discussing the key differences between “closed” and “open” AI tools. We’ll also break down how Sales Accelerator AI, CSS’ own closed AI system, is designed to address the unique challenges salespeople regularly face.

And helping Matt explore it all is Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy.

Stephanie offers so many awesome things to think about, like:

  • How closed AI tools can offer more tailored responses by working solely from the information that you teach it
  • How, when open AI tools don’t know an answer, they often produce “hallucinations,” filling in the gaps with inaccurate information
  • And, finally, why sellers who are leery about embracing these tools need to understand that AI is not the future, it's the present

LINKS:

Stephanie Downs

Sales Accelerator AI

Matt Sunshine

The Center for Sales Strategy

  continue reading

Chapters

1. Closed vs. Open AI: Understanding the Difference for Sales Teams with Stephanie Downs (00:00:00)

2. Benefits of Sales Accelerator AI (00:00:05)

3. Challenges and Opportunities of AI (00:11:25)

47 episodes

Artwork
iconShare
 
Manage episode 466426527 series 3399397
Content provided by Matt Sunshine. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Sunshine or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, we’re discussing the key differences between “closed” and “open” AI tools. We’ll also break down how Sales Accelerator AI, CSS’ own closed AI system, is designed to address the unique challenges salespeople regularly face.

And helping Matt explore it all is Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy.

Stephanie offers so many awesome things to think about, like:

  • How closed AI tools can offer more tailored responses by working solely from the information that you teach it
  • How, when open AI tools don’t know an answer, they often produce “hallucinations,” filling in the gaps with inaccurate information
  • And, finally, why sellers who are leery about embracing these tools need to understand that AI is not the future, it's the present

LINKS:

Stephanie Downs

Sales Accelerator AI

Matt Sunshine

The Center for Sales Strategy

  continue reading

Chapters

1. Closed vs. Open AI: Understanding the Difference for Sales Teams with Stephanie Downs (00:00:00)

2. Benefits of Sales Accelerator AI (00:00:05)

3. Challenges and Opportunities of AI (00:11:25)

47 episodes

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