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#47 Navigating Turbulence
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- Building Resilience in the Aviation Industry (Part II)
In this episode, John is in conversation with Richard Drennan, Business Continuity and Crisis Response Manager at flydubai. He started his aviation career on the ground with Menzies Aviation before holding roles within Titan Airways and British Airways in the U.K. In 2014 he joined flydubai within their Network Control Centre following his original discipline of Operations Control/Flight Dispatch. Since then, he has progressed and held roles in Airport Services and Safety before being tasked heading up Business Continuity & Emergency Response for the Organisation.
In addition to these roles, Rick hold the position of Emergency Response Director and is a member of the company Threat Assessment Group.
01:17 You mentioned the Dubai floods last year was a black swan event. But what if these are more regular occurances due to the changing climate patterns?
04:56 In Terms of decision making in critical situations or times of crisis - how do you think leadership styles influence the outcome of a crisis?
06:12 A crisis isn't the time to be developing relationships...
08:30 Rick, what advice would you give to organisations who are looking to build stronger crisis management frameworks?
14:47 What have you learnt by working in your profession that you may have adopted as a standard working practice or perhaps you even use it in your personal life?
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