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From AI Layoffs to Digital Detox: Navigating Privacy and Culture with Eidra’s Billy Collins
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In this episode of Inside Marketing with MarketSurge, Reed Hansen sits down with Billy Collins—US Commercial Lead at Eidra and a certified PMP & CSM—to tackle today’s hottest marketing and tech topics and share his blueprint for scaling customer success.
💡 What You’ll Learn:
• AI & the Future of Work: Why transparency matters when companies “restructure” with bots—and how critical thinking turns AI from threat to superpower
• Digital Detox for Teens: Surprising insights from high-end offline camps and what it means for our screen-obsessed culture
• Privacy in a Connected World: From Apple’s on-device AI to the viral “kiss-cam” scandal at an Astronomer concert—how to balance openness with personal boundaries
• Customer Success Playbook: Award-winning training programs, sales-marketing alignment, and growth-driven onboarding that transforms first-time buyers into lifelong evangelists
👉 Key Highlights:
✅ Nordic-rooted “Nice Works” leadership—putting people first in an AI-driven era
✅ Sequential messaging and dynamic upsell strategies for Eidra’s go-to-market enablement
✅ Real talk on parenting, privacy, and public missteps in the digital age
🔗 Connect with Billy Collins:
✉️ Email: [email protected]
💼 LinkedIn: linkedin.com/in/billywcollins
🌐 Learn more about Eidra: eidra.com
📈 At MarketSurge, we help you turn tools into systems—and systems into growth. If you want enablement and automation that perform like a team of 10, you’re in the right place.
🧠 Ready to dive deeper?
🎯 Book your 15-minute Value or Free Coffee Call:
https://link.marketsurge.io/widget/bookings/15minutevalueorfreecoffee
🔗 Stay Connected:
🌐 Website: https://marketsurge.io
📘 Facebook Page: https://www.facebook.com/profile.php?id=100035121171654
💼 LinkedIn: https://www.linkedin.com/company/marketsurgeio
🐦 X / Twitter: https://x.com/marketsurging
🎙️ Podcast: https://marketsurge.transistor.fm/
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