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Content provided by Insurance Journal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Insurance Journal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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InsurTech Summit 2025 Highlight: How Can Insurers Balance Automation with the Human Touch?
Manage episode 489064115 series 1711748
Content provided by Insurance Journal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Insurance Journal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
While automation can dramatically boost productivity in insurance operations, it shouldn’t come at the expense of human oversight. Michael Parcelli of Xceedance recommends a balanced approach—using technology to handle the bulk of routine tasks while keeping skilled professionals in the loop for exception management and quality control. This shift allows insurers to scale efficiently while maintaining accuracy and accountability. Watch this clip from the InsurTech Summit hosted by Deputy Editor of Carrier Management, Elizabeth Blosfield.
Check out this highlight from the 2025 InsurTech Summit! To watch all the panels visit https://theinsurtechsummit.com/
The post InsurTech Summit 2025 Highlight: How Can Insurers Balance Automation with the Human Touch? appeared first on Insurance Journal TV.
54 episodes
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Manage episode 489064115 series 1711748
Content provided by Insurance Journal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Insurance Journal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
While automation can dramatically boost productivity in insurance operations, it shouldn’t come at the expense of human oversight. Michael Parcelli of Xceedance recommends a balanced approach—using technology to handle the bulk of routine tasks while keeping skilled professionals in the loop for exception management and quality control. This shift allows insurers to scale efficiently while maintaining accuracy and accountability. Watch this clip from the InsurTech Summit hosted by Deputy Editor of Carrier Management, Elizabeth Blosfield.
Check out this highlight from the 2025 InsurTech Summit! To watch all the panels visit https://theinsurtechsummit.com/
The post InsurTech Summit 2025 Highlight: How Can Insurers Balance Automation with the Human Touch? appeared first on Insurance Journal TV.
54 episodes
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Similar to Insurance Journal Podcast
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
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…
continue reading
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…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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