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Designing Empathetic AI: The Future of Human-Centered Technology

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Manage episode 490794028 series 3321523
Content provided by Intel Corporation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Intel Corporation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Discover how emotionally intelligent AI is changing the way enterprises interact, decide, and operate in this conversation with Ted Shelton, Chief Operating Officer at Inflection AI. The episode unpacks the rise of empathetic systems—from redefining customer support to enabling more human-like collaboration across teams. Ted shares practical use cases around Pi, an AI assistant designed with emotional intelligence and explains how businesses can move beyond transactional AI to create more meaningful engagement. The discussion also covers strategies for overcoming legacy data issues, the value of private AI in regulated industries, and the leadership mindset required to embrace these shifts. Tune in for a grounded, real-world look at designing AI that understands not just what users ask—but how they feel.

  continue reading

122 episodes

Artwork
iconShare
 
Manage episode 490794028 series 3321523
Content provided by Intel Corporation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Intel Corporation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Discover how emotionally intelligent AI is changing the way enterprises interact, decide, and operate in this conversation with Ted Shelton, Chief Operating Officer at Inflection AI. The episode unpacks the rise of empathetic systems—from redefining customer support to enabling more human-like collaboration across teams. Ted shares practical use cases around Pi, an AI assistant designed with emotional intelligence and explains how businesses can move beyond transactional AI to create more meaningful engagement. The discussion also covers strategies for overcoming legacy data issues, the value of private AI in regulated industries, and the leadership mindset required to embrace these shifts. Tune in for a grounded, real-world look at designing AI that understands not just what users ask—but how they feel.

  continue reading

122 episodes

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