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In this episode, I am exploring different arguments for why intelligent automation results in improved customer service together with some arguments on why RPA is not the only tool in the kit. In the end, I collect a couple of industry arguments on why and how intelligent automation leads to improved customer service
35 episodes
In this episode, I am exploring different arguments for why intelligent automation results in improved customer service together with some arguments on why RPA is not the only tool in the kit. In the end, I collect a couple of industry arguments on why and how intelligent automation leads to improved customer service
35 episodes
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