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Beyond Reactive IT: Building Systems That Scale with Josh from Tanduo | IT Unplugged

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Content provided by M2 Technology. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by M2 Technology or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Is your company stuck "looking at its feet" instead of strategically planning for growth? In this episode of IT Unplugged, Brandon sits down with Josh from Tanduo to discuss how businesses can transform from reactive IT operations to opportunity-ready organizations. Josh shares insights from his experience helping mid-sized companies scale 2-5x through strategic IT leadership. Learn the critical differences between stabilization, transformation, and scaling, plus practical tips for breaking free from operational quicksand. Whether you're a C-suite executive or an IT professional who wants to drive change, this conversation offers a roadmap for building what Josh calls "repeatable delivery machines" that enable sustainable growth.

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43 episodes

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Manage episode 477352040 series 3569840
Content provided by M2 Technology. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by M2 Technology or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Is your company stuck "looking at its feet" instead of strategically planning for growth? In this episode of IT Unplugged, Brandon sits down with Josh from Tanduo to discuss how businesses can transform from reactive IT operations to opportunity-ready organizations. Josh shares insights from his experience helping mid-sized companies scale 2-5x through strategic IT leadership. Learn the critical differences between stabilization, transformation, and scaling, plus practical tips for breaking free from operational quicksand. Whether you're a C-suite executive or an IT professional who wants to drive change, this conversation offers a roadmap for building what Josh calls "repeatable delivery machines" that enable sustainable growth.

  continue reading

43 episodes

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We sit down with Ann Franz, Executive Director of the NEW Manufacturing Alliance (NEWMA), to discuss innovative strategies for addressing the manufacturing skills gap. Ann shares how NEWMA has successfully built powerful partnerships between manufacturers and educational institutions to create a sustainable talent pipeline. Discover practical insights on: -How to develop effective industry-education collaborations that actually work. -Strategies for attracting young talent to manufacturing careers -Building apprenticeship and training programs that meet real industry needs -The future of manufacturing workforce development in a digital economy -Creating regional solutions to manufacturing talent shortages Whether you're a manufacturing leader struggling with workforce challenges, an IT professional supporting the industry, or an educator preparing students for future careers, this conversation provides actionable takeaways to help bridge the skills gap and strengthen American manufacturing.…
 
Is your company stuck "looking at its feet" instead of strategically planning for growth? In this episode of IT Unplugged, Brandon sits down with Josh from Tanduo to discuss how businesses can transform from reactive IT operations to opportunity-ready organizations. Josh shares insights from his experience helping mid-sized companies scale 2-5x through strategic IT leadership. Learn the critical differences between stabilization, transformation, and scaling, plus practical tips for breaking free from operational quicksand. Whether you're a C-suite executive or an IT professional who wants to drive change, this conversation offers a roadmap for building what Josh calls "repeatable delivery machines" that enable sustainable growth.…
 
In this episode of IT Unplugged, we sit down with Scott Janssen from James Imaging Systems to explore the evolution of printing in today's digital world. Far from being obsolete, printing has transformed into a comprehensive business solution that goes beyond simply putting marks on paper. Scott shares the compelling origin story of James Imaging, founded on family values and genuine client care, and explains how their dual approach of PrintSmart and WorkSmart helps organizations streamline workflows while optimizing document management. Discover how James Imaging analyzes manufacturing processes to eliminate inefficiencies, implement innovative solutions like image tracking for warranty claims, and build lasting relationships with clients based on trust and understanding. Whether you're managing a print environment or looking to optimize business operations, this episode reveals how modern printing technology serves as a critical component of efficient workflow design.…
 
In this episode of IT Unplugged, Brandon introduces Scott "Swanny" Swanson, the newest member of the M2 Technology team. Discover Scott's fascinating journey from recruiting (where he once sat in airplane cockpits as part of his job!) to IT, and why he chose to join the M2 Technology family. Scott shares insights about the importance of leadership, understanding client businesses, and the work-life balance in IT. Plus, learn about his passion for coaching youth sports and his recent switch from energy drinks to coffee and PC to Mac! Join us as we get to know Scott and his unique perspective on technology, customer service, and building relationships. At M2 Technology, we're on a mission to make IT accessible to everyone. Whether you're looking for IT support, cybersecurity solutions, or technology consulting, our team is ready to help your business thrive in today's digital landscape. Subscribe for more tech insights, cybersecurity tips, and business IT solutions!…
 
In this revealing episode of IT Unplugged, we sit down with Dustin from Green Bay Packaging to explore his remarkable journey from IT intern to full-time security analyst. This conversation is packed with practical advice for anyone looking to start or advance their cybersecurity career. 🔒 CAREER INSIGHTS: Dustin shares how he navigated multiple IT roles at Green Bay Packaging, starting as an application development intern, then moving to desktop support, and finally finding his passion in cybersecurity. Learn how building trust and taking ownership of projects helped him secure a full-time position at this major company with 5,000 employees. 🔒 CYBERSECURITY ROADSHOW: Discover how Dustin helped lead a nationwide cybersecurity awareness initiative, visiting 36 of Green Bay Packaging's 42 divisions across the United States. This "Cybersecurity Roadshow" demonstrates the importance of putting a face to security teams and how personal connections improve incident reporting and response times. 🔒 SECURITY COMMUNICATION STRATEGIES: Learn effective techniques for communicating complex security concepts to non-technical stakeholders. Dustin explains his "who, what, when, where, why" approach to simplifying technical information and gaining buy-in for security initiatives across a large organization. 🔒 BREAKING INTO CYBERSECURITY: Why building a home lab is crucial for landing your first security role Which certifications provide the best foundation (GSEC from SANS) How to demonstrate initiative and passion in interviews The misconception that cybersecurity is a 9-to-5 job 🔒 EMAIL SECURITY & DMARC: Dustin explains how his company, One Two Seven Security, helps businesses implement proper DMARC configuration to prevent email spoofing. Learn how this implementation helped Green Bay Packaging secure their 3-4 million monthly emails, with 88-90% now coming from approved sources. 🔒 PASSWORD MANAGEMENT: Discover why password management remains Dustin's biggest security pet peeve and his practical recommendations for both technical and non-technical solutions. Whether you're a student considering cybersecurity, an IT professional looking to specialize in security, or a business leader wanting to better understand security communications, this episode delivers valuable insights from someone who's successfully navigated the path from internship to security analyst. SUBSCRIBE to IT Unplugged for more conversations demystifying the world of business technology and cybersecurity!…
 
In this episode of IT Unplugged, Brandon sits down with Kevin Roberts of Proper Recruiting to discuss the challenges and strategies of finding top talent in the tech industry. Kevin shares his unique approach to recruitment, drawing from his diverse background in philosophy, chemistry, and cybersecurity. They explore what makes a successful tech hire beyond just technical skills, the value of experience versus certifications, and the importance of combating ageism in the tech sector. Kevin offers valuable insights for companies looking to build strategic tech teams that can drive business growth in today's rapidly evolving digital landscape.…
 
What is a SOC and Why Your Business Needs One | Security Operations Center Explained In this episode of IT Unplugged, we talk with Austin, SOC Director at CommandLink, who breaks down what a Security Operations Center (SOC) actually does and why businesses of all sizes need this critical security layer. Austin shares his journey from Navy intelligence to building SOCs from the ground up, explaining how these specialized security teams detect threats that even advanced endpoint protection might miss. Learn why small businesses are prime targets for cybercriminals and how SOC teams work around the clock to protect your data. This conversation covers everything from the importance of having the right people monitoring your systems to the rise of social engineering attacks. If you're wondering how to protect your business from evolving cyber threats, this episode provides valuable insights on preventative security measures that could save your company from devastating breaches. Key topics include: - The difference between endpoint protection and SOC monitoring - Why having cybersecurity tools isn't enough without expert analysis - How SOCs detect anomalies that automated systems miss - The real-world cost of security breaches for small businesses - Why social engineering is becoming the biggest security threat Subscribe to IT Unplugged for weekly episodes that demystify business technology and cybersecurity. #Cybersecurity #SecurityOperationsCenter #BusinessSecurity #CyberThreats #ITSecurity #SmallBusinessTech #NetworkSecurity #DataProtection…
 
Learn how innovative tech solutions are revolutionizing the construction industry in Wisconsin. Find out how partnering with an IT company in Green Bay can enhance your cybersecurity and streamline your construction projects. How Technology is Transforming Construction Project Management | IT Unplugged ft. RODAC Construction Join us as we sit down with RODAC Construction to explore how technology is revolutionizing the construction industry. Learn how this leading Green Bay general contractor manages complex projects through innovative tech solutions while maintaining their dedication to exceptional customer service. Key Topics: Modern construction project management solutions Building trust through technology and customer service Balancing digital tools with personal relationships Security considerations in construction technology Managing multi-stakeholder communication effectively Implementing new technology across construction teams RODAC Construction has been delivering exceptional results since 2007, working on projects ranging from healthcare facilities to retail spaces. Discover how they've grown from a small local contractor to working with major brands while maintaining their commitment to personalized service. #ConstructionTechnology #ProjectManagement #GreenBayBusiness #ITSolutions #ConstructionIndustry #SmallBusiness #TechnologyInnovation…
 
Join Brandon from M2 Technology as he sits down with Dr. Lynn Wagner, an ER physician turned integrative medicine specialist, to explore how technology is reshaping healthcare delivery. Discover how AI, telemedicine, and advanced IT systems are improving patient care while maintaining security and privacy. Dr. Wagner shares insights on transitioning from traditional to integrative medicine, leveraging technology for better patient outcomes, and the future of healthcare tech. Perfect for healthcare professionals, IT leaders, and business owners interested in the intersection of healthcare and technology. Learn about practical applications of telehealth, electronic health records, and emerging AI solutions in modern medical practices.…
 
In this episode of IT Unplugged, host Brandon interviews Zach from Plug Light Bulb, exploring his unconventional path from Marine Corps field radio operator to managing both IT and marketing operations. Zach shares candid insights about overcoming imposter syndrome, navigating career transitions, and balancing full-time work with pursuing his IT degree. Learn how modern IT professionals drive business growth through data analytics, CRM optimization, and operational efficiency. Discover why traditional tech backgrounds aren't always necessary for IT success and how military experience can translate into technical leadership. Zach discusses the physical demands of IT work, the importance of explaining complex concepts simply, and how to add value to growing businesses through technology. Whether you're considering a career in IT, managing technical teams, or looking to optimize your business operations, this episode offers practical insights into the expanding role of technology in small to medium-sized businesses. Topics include cybersecurity, network administration, business analytics, and the future of IT careers. Key topics: IT careers, business technology, cybersecurity, CRM implementation, technical leadership, veteran transition, business operations, technology management, IT education, small business technology Listen as we demystify modern IT and explore how technical expertise paired with business acumen can transform organizations.…
 
Mike and Brandon dive into the most fascinating (and sometimes bizarre) jobs emerging in tech. From AI Prompt Engineers making $175k to Digital Afterlife Managers handling your social media after you're gone, this episode breaks down the jobs you never knew existed - but might want to consider! In this episode: AI Prompt Engineers and their surprising role in business The strange world of Digital Afterlife Management Professional Fortnite coaching (yes, it's real!) Chief Listening Officers and why big brands need them The truth about Chief Metaverse Officers Plus: A teaser about Drone Shepherds (IRL, not VR!) that we'll cover in Part 2. 🔧 Need help with your business IT? Contact M2 Technology: 920-362-6869 https://www.m2.technology/get-in-touch #itunplugged #TechJobs #FutureOfWork #TechCareers #BusinessTechnology #mspgreenbay #greenbayit #wisconsinbusiness #wisconsinit…
 
Ever wondered what makes great IT support tick? Brandon and Stephen dive into the art of tech customer service, drawing from their experience in both IT and hospitality to reveal what really works - and what doesn't. In this candid discussion, they explore: • Why restaurant experience makes better IT professionals • How to be proactive without being annoying • Handling "emergencies" that aren't really emergencies • The secret to turning angry customers into happy ones • Why "the customer is always right" doesn't always apply in IT • The delicate balance between good service and good security Whether you're an IT professional looking to improve your service or a business wanting to understand what great IT support looks like, this episode offers valuable insights from the trenches. #TechSupport #CustomerService #ITService #BusinessTechnology Follow IT Unplugged for weekly insights on making technology work for your business, not against it.…
 
Wondering if your business needs a CIO but can't justify the full-time salary? Brandon and Joe unpack the growing trend of virtual CIOs and why businesses are turning to this flexible solution for their IT leadership needs. In this candid conversation, they explore: Why companies are choosing virtual CIOs over traditional ones Signs your business might be ready for shared IT leadership How virtual CIOs build trust while working part-time Success stories of businesses transformed by virtual CIO partnerships The unexpected benefits of shared IT leadership Cloud strategies every business should consider Perfect for growing businesses looking to level up their IT strategy without the overhead of a full-time executive. #BusinessTech #ITLeadership #SmallBusiness #TechnologyStrategy Follow IT Unplugged for weekly insights on making technology work for your business, not against it.…
 
Tired of the AI hype? Brandon and Stephen break down the real, practical ways businesses are using AI right now. From your first steps with ChatGPT to advanced tools that can transform your workflow, discover how to leverage AI without getting lost in the noise. In this episode, you'll learn: The simplest way to start using AI in your business today How to write prompts that get results (and avoid the robot-speak) Which tasks you should (and shouldn't) trust to AI Smart ways to protect your business data while using AI tools Real examples of AI transforming everyday business tasks Whether you're AI-curious or skeptical, this episode gives you actionable steps to start saving time and working smarter with AI tools. #BusinessTech #AIforBusiness #TechTips #SmallBusiness Follow IT Unplugged for weekly insights on making technology work for your business, not against it.…
 
In this episode, Brandon and Joe break down cybersecurity myths and reveal why size doesn't matter when it comes to cyber threats. They share a surprising truth: basic protection isn't as complex or expensive as you might think. Get practical insights on: Why even 5-person companies need cybersecurity now The real reason bigger companies face different challenges (hint: it's not what you think) How some businesses got protected in just 15 minutes The one strategy most businesses forget (but shouldn't) Whether you're a startup founder or running a 400-person operation, this episode cuts through the tech jargon to give you actionable steps for protecting your business. Don't wait until it's too late - tune in now to learn how to shield your company from cyber threats.…
 
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