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Charley O’Neill | Mortgage Mum: Finding work-life balance and flexibility in financial services
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Charley O’Neill | Mortgage Mum: Finding work-life balance and flexibility in financial services
In this episode of Just Covered, we meet Charley O’Neill, Senior Mortgage and Protection Adviser and Head of New Build at Mortgage Mum. A mother of two, Charley’s journey in financial services began after leaving school. She earned her stripes in customer service at HSBC, before eventually becoming a qualified Mortgage Adviser in 2015. But after returning from maternity leave, she found traditional industry working patterns strained her personal life. Determined, she sought to find an organisation that would recognise and value her needs as a working parent. Her success is an inspiration for any adviser, but especially those with families.
This episode also covers:
· The ethos and community behind Mortgage Mum and the benefits of forward-thinking and flexible ways of working, compared to traditional working practices.
· The importance of personable communications with clients and how different approaches can support this.
· An insight into New Build schemes, buyer incentives and valuable tools, like Own New’s Rate Reducer.
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