The One Thing That Fixes Your Business: CRM Strategy + VA Loan Mythbusting

KGCI: Real Estate on Air

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If there’s one tool that can take your real estate business from chaos to clarity, it’s your CRM. And this week on KGCI Real Estate On Air Live, host Ian Wheatley brings together powerhouse voices to tackle how real estate agents can leverage their CRM for more structure, better follow-up, and long-term success. Whether you're a solo agent trying to get organized or a team leader scaling systems, this episode breaks it all down. You’ll hear insights from Sara Delansig (Keeping It Real Estate), Randy Byrd (Like a Boss), and Stuart Hyslop (The Simple Truth with Stuart), including tracking tips, automation do’s and don’ts, and the truth about cell phones and burnout. Plus, we’re celebrating National Military Appreciation Month with retired Air Force Major Ali Garced (Ali the Agent), busting VA loan myths that too many agents and buyers still believe. From dual loans to appraisal misconceptions, you’ll walk away better equipped to serve military families—and your whole database—with confidence.

What You’ll Learn in This Episode:

📈 How to Fix Your Real Estate Business with CRM Discipline (04:41)
📱 Why Agents Should Stop Using Their Cell Phone for Client Follow-Up (14:01)
🧠 What Automations Really Work—and Which Ones Repel Clients (09:34)
🇺🇸 The Biggest Myths About VA Loans—and the Truth Behind Them (22:53)
💥 The Rule of 200: How to Build a Referral Engine That Lasts (16:10)

Episode Breakdown:

🎙️ Intro: Service Mindset, CRM Discipline & Military Appreciation Month (00:34)
🏠 Housing Headlines: Equity Growth, Rate Jitters & Rising Mortgage Demand (02:01)
🔍 CRM Deep Dive – Why It’s the First Thing Ian Would Fix (04:41)
🛠️ Sara Delansig on Tracking, Lead Source, and Automation Customization (05:08)
📞 CRM vs Cell Phone: The Tech That Protects Your Business (14:01)
📊 Randy Byrd’s Rule of 200 for Referral-Based Success (16:10)
📆 Stuart Hyslop: How to Use CRM + Calendar Like a Command Center (19:03)
🇺🇸 Ali the Agent: VA Loan Myths Busted for Agents and Buyers (22:53)
😂 Real Estate Confessions – Projector Fails, Soap Surprises & Pizza in the Photos (34:22)
📢 Next Week: Video Hacks for Agents – Reels, Shorts, TikTok & More (36:17)

🚀 Ready to Level Up?

Your CRM is not just software. It’s the heartbeat of your business. Whether you’re managing 30 leads or scaling a team, what you don’t track is what you can’t grow. Take it seriously because no one else will if you don’t.

📲 Subscribe to KGCI Real Estate On Air Live
Listen on Apple Podcasts, Spotify, iHeart, or inside the free KGCI Real Estate On Air mobile app—available for iPhone and Android.

🎖️ Special Thanks to Our Military Members
This National Military Appreciation Month, we’re especially grateful to those who serve. And we’re proud to help agents serve them better with correct, up-to-date VA loan insights.

😂 Got a Real Estate Confession?
We want to hear your wild stories! DM us on Facebook or Instagram—we’ll keep you anonymous, promise.

🎬 Next Week: Lights, Camera, Lead Gen
Join us for a full episode of video strategy for agents—how to stand out with Reels, TikTok, YouTube Shorts, and the gear to make it all work.

Take your business further with the KGCI Real Estate On Air mobile app. Download it for free on iPhone and Android—just search ‘KGCI’ in the Apple App Store or Google Play.

Grow your business with KGCI Real Estate On Air