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Content provided by Gowri Ramkumar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gowri Ramkumar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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The Knowledge at Wharton Network Acast feed serves as a curated showcase highlighting the best content from our podcast collection. Each week, we feature one standout episode from each show in the Wharton Podcast Network, giving listeners a comprehensive sample of our diverse business and academic content. This rotating selection allows audiences to discover new shows within our network while experiencing the depth and variety of Wharton's thought leadership across different topics and forma ...
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Evolving Docs Beyond PDFs: A Chat with Holli Hamilton, Corero Network Security
Manage episode 504081292 series 2945649
Content provided by Gowri Ramkumar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gowri Ramkumar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of the Knowledge Base Ninjas podcast, Holli Hamilton, Senior Technical Writer at Corero Network Security, shares how technical content is changing. She explains that PDFs are fading but still useful for deep technical details. Different users need different formats like videos, quick blurbs, in-app help, or detailed docs. She also talks about the challenges in meeting users' needs and giving answers in the right place at the right time. Looking ahead, Holli sees AI and video playing as a bigger role and says that there will always be a need for detailed sources to back up quick answers.
Thank you for tuning in!
In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.
Simply use this link - https://bit.ly/4ktBnZZ to start your free trial
145 episodes
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Manage episode 504081292 series 2945649
Content provided by Gowri Ramkumar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gowri Ramkumar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of the Knowledge Base Ninjas podcast, Holli Hamilton, Senior Technical Writer at Corero Network Security, shares how technical content is changing. She explains that PDFs are fading but still useful for deep technical details. Different users need different formats like videos, quick blurbs, in-app help, or detailed docs. She also talks about the challenges in meeting users' needs and giving answers in the right place at the right time. Looking ahead, Holli sees AI and video playing as a bigger role and says that there will always be a need for detailed sources to back up quick answers.
Thank you for tuning in!
In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.
Simply use this link - https://bit.ly/4ktBnZZ to start your free trial
145 episodes
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Similar to Knowledgebase Ninjas
How can business help solve society’s biggest challenges? Welcome to Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. Hosts Femi Oke and Lizzie O’Leary talk to industry innovators, tech trailblazers and visionary leaders from around the globe about timely topics: from the climate transition to AI and data; and from the future of food to how we build, move and power the world.
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continue reading
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The Knowledge at Wharton Network Acast feed serves as a curated showcase highlighting the best content from our podcast collection. Each week, we feature one standout episode from each show in the Wharton Podcast Network, giving listeners a comprehensive sample of our diverse business and academic content. This rotating selection allows audiences to discover new shows within our network while experiencing the depth and variety of Wharton's thought leadership across different topics and forma ...
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continue reading
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