4 Restaurant Companies: How Change Crushed Two & Propelled Two Forward

Lead In 30 Podcast

You've heard of all four companies. Two of them are battling massive declines. Two are incredible examples of growth. Why the difference? It all came down to their leadership teams' ability to lead through change and disruption.

This is part two of our series on leading through change with Lone Rock Leadership Co-founder Russ Hill.
• Pizza Hut and Subway demonstrate the consequences of failing to adapt to changing market conditions
• Both chains failed to return to pre-pandemic revenue levels due to outdated business models
• Chipotle doubled revenue and quadrupled net income by embracing digital innovation
• Chick-fil-A nearly tripled per-store revenue through continuous innovation and future-focused leadership
• The ChangeOS model reveals how organizations move through status quo, mourning, adapting, and innovating phases
• Most struggling companies get stuck in the mourning phase, unable to accept new realities
• Effective change leadership requires validating initial concerns while preventing extended mourning
• Leaders must embody excitement about future possibilities rather than anxiety about disruption
• Your value in the marketplace directly correlates to your ability to lead through change
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About the podcast:
The Lead In 30 Podcast with Russ Hill is for leaders of teams who want to grow and accelerate their results. In each episode, Russ Hill shares what he's learned consulting executives. Subscribe to get two new episodes every week. To connect with Russ message him on LinkedIn!

Chapters

1. Restaurant Success in the Age of Change (00:00:00)

2. The Value of Leadership Development (00:04:33)

3. Pizza Hut's Failure to Adapt (00:10:50)

4. Chipotle's Explosive Growth Strategy (00:16:28)

5. The ChangeOS Model for Leaders (00:21:51)

6. Moving from Adapting to Innovation (00:27:44)