Pulse of Payments: Swipe Right on SoftPOS: Unlocking Payment Freedom with Pierre Aurel and Norman Frankel of Stanchion | Episode 405

Leaders In Payments

Step into the world of payment innovation with Pierre Aurel, Chief Product Officer, and Norman Frankel, Chief Growth Officer at Stanchion Payments as they demystify SoftPOS technology - the revolutionary software turning ordinary smartphones into powerful payment terminals.
SoftPOS fundamentally transforms how merchants accept payments, enabling any NFC-capable Android or iOS device to process contactless transactions without specialized hardware. This breakthrough eliminates barriers for small businesses, sole proprietors, and mobile vendors who previously couldn't justify the expense of traditional payment terminals. As Norman reveals, one European bank reported that 25% of all their acquired transactions came from SoftPOS applications just one year after launch - a testament to the technology's rapid adoption.
Security concerns have been meticulously addressed through rigorous standards including PCI MPOC, creating a protected environment for processing sensitive payment data on everyday devices. While implementation requires significant investment from software providers to meet these standards, the end result delivers enterprise-grade security with consumer-grade simplicity.
The technology has found unexpected champions across diverse sectors. Churches embraced it during the pandemic for contactless donations, government mandates in countries like Romania and Greece accelerated adoption for tax compliance, and major retailers including Walmart and Decathlon deploy it for queue-busting and business continuity during outages.
Looking ahead, Pierre envisions improvements in NFC antenna technology to enhance the payment experience, deeper integration into everyday applications, and the blurring of lines between e-commerce and in-person payments. For merchants considering the switch, the benefits are compelling - potential savings of $300+ compared to terminal rental costs, enhanced payment flexibility, and no more missed sales due to uncharged or malfunctioning hardware.

Chapters

1. Introduction to SoftPause Series (00:00:00)

2. Meet Stanchion Payment Experts (00:01:04)

3. What is SoftPause Technology? (00:06:40)

4. Trends Driving SoftPause Adoption (00:11:00)

5. Security and Compliance Requirements (00:15:55)

6. Ingenico Partnership and Ecosystem (00:21:40)

7. The Future of SoftPause Technology (00:29:06)

8. Advice for Merchants and Closing Thoughts (00:36:37)