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STORYPOWER TV INTERVIEW J LOREN NORRIS WITH SUE GIORDANO
Manage episode 488601030 series 3196048
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STORYPOWER TV INTERVIEW J LOREN NORRIS WITH SUE GIORDANO
Healthcare Relationship Strategist | Chief Client Officer | Making Client Experience a Competitive Advantage
Hello Heart • University of Michigan Portland, Oregon, United
As a senior leader in client experience, I'm passionate about building long-term partnerships that drive measurable health outcomes and deliver genuine value.
Across 15+ years in healthcare and digital health, l've led high-performing teams, cultivated strong C-level relationships, and delivered multimillion-dollar growth by staying laser-focused on what matters most: people.
I believe exceptional client experiences are born from listening deeply, solving collaboratively, and leading with both empathy and accountability. Whether scaling programs for Fortune 500 companies or supporting new product rollouts, I bring a balance of strategic vision, operational execution, and heart.
I've had the privilege of leading talented account teams, mentoring emerging leaders, and helping organizations improve retention, satisfaction, and clinical impact. What motivates me is the chance to create better health journeys - and to make work feel more human, for clients and teams alike.
Let's connect if you're focused on transforming healthcare, elevating client success, or building something meaningful.
#STORYPOWER @STORYPOWERTV
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