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S1 Ep9: Customer Service, Formal & Informal English (Business English 4)
Manage episode 284242454 series 2870538
Content provided by Audioboom and Everest Language School. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and Everest Language School or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
This episode is the final part of a 4-part series about English for work and business.
This week I chatted to Triona about talking to clients and customers, and how we use formal and informal English. Formality is something that students can sometimes get a bit worried about, especially if you come from a language where the verb form, or the word “you”, can easily be made formal. We don’t have anything like that in English, but we do have lots of ways of being formal. We use vocabulary, grammar, or tone of voice, for example.
In this week’s episode Triona and I chat about these three areas and about how to talk to customers and clients in a business situation. Along the way, I explain lots of the vocabulary, idioms, phrasal verbs and other expressions we use.
As always, all the material is on the website: everestlanguageschool.com/podcast
28 episodes
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Manage episode 284242454 series 2870538
Content provided by Audioboom and Everest Language School. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and Everest Language School or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
This episode is the final part of a 4-part series about English for work and business.
This week I chatted to Triona about talking to clients and customers, and how we use formal and informal English. Formality is something that students can sometimes get a bit worried about, especially if you come from a language where the verb form, or the word “you”, can easily be made formal. We don’t have anything like that in English, but we do have lots of ways of being formal. We use vocabulary, grammar, or tone of voice, for example.
In this week’s episode Triona and I chat about these three areas and about how to talk to customers and clients in a business situation. Along the way, I explain lots of the vocabulary, idioms, phrasal verbs and other expressions we use.
As always, all the material is on the website: everestlanguageschool.com/podcast
28 episodes
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Similar to Learn English With Everest
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