Heart-Led Data: How KeyAnalytics Is Revolutionising Healthcare Analytics with Innovation and Empathy with Kay Khan

Let’s Talk Data

In this powerful episode of Let’s Talk Data, host Emma Crabtree is joined by Kay Khan, Chief Data & Analytics Officer and founder of KeyAnalytics, a female-led healthcare data consultancy on a mission to transform the NHS and wider healthcare systems through inclusive analytics, data empathy, and impact-led innovation.

With a career that spans telecoms, automotive, and now healthcare, Kay shares how her personal journey as a woman, mother, and leader deeply shaped her vision for what healthcare data can do.

From systemic issues in clinical data sharing to the pressing need for diverse talent pipelines, this conversation tackles the real-world impact of data on human lives.

In this episode, you’ll learn:

• Why empathy and diversity are essential to effective healthcare analytics.
• The hidden barriers in data literacy across clinicians, patients, and systems.
• How KeyAnalytics is bridging the NHS analytics skills gap with real-world bootcamps and mentoring.
• What inclusive hiring truly looks like - beyond the DEI tick-box.
• How menopause, motherhood, and return-to-work journeys must be considered in female health data policy and workplace design.
• Why open data is a goldmine of untapped insight — and how Key Analytics is making it accessible.

Kay also shares the core pillars of her business: training, consulting, and open data platforms, and how each feeds into a purpose-driven strategy for healthcare improvement.

Connect with Kay via https://www.linkedin.com/in/kaybkhan/

KEY MOMENTS:

0:00 Introduction to Kay Khan and Her Healthcare Data Analytics Journey

0:34 The Fundamental Changes Needed in Healthcare Data Sharing

1:06 Empathy in Healthcare: Beyond Quick Diagnoses

2:16 Kay's Professional Transition to Healthcare Analytics

3:53 Data Rich vs Information Poor: Healthcare Challenges

4:42 NHS Technology and Data Infrastructure Evolution

7:33 Patient Experience and Data Sharing Gaps

10:16 Data Literacy for Clinicians and Healthcare Professionals

12:42 Kay's Decision to Start Key Analytics

14:57 Key Analytics' Three Core Pillars: Training, Consultancy, Open Data

21:32 Diversity and Inclusion in Data and Tech

27:14 Supporting Women Returning to Workplace

36:57 Menopause in the Workplace: Research and Support

46:26 Proactive Healthcare and Preventative Care

Welcome to “Let’s Talk Data”, a deep dive into the transformative realm of data with the trailblazers of this disruptive industry.

Your host Emma Crabtree explores the latest trends and developments in the data sector, while also delving into the personal stories of these data pioneers.

They reveal how they harness data, not just in business, but in shaping their everyday lives, from optimising daily routines to making data-informed decisions. You'll hear about their motivations, role models, and how they plan to use their position to innovate, inspire and influence change.

Many companies today are still missing the golden opportunity to unlock true potential with their data. Our conversations will shed light on this untapped potential as well as the pivotal role that data professionals play in driving progress.

“Let’s Talk Data” is your go-to source for inspiration and knowledge, providing a front-row seat to the future of data-driven insights and innovations.