Artwork

Content provided by Kelli Rowan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kelli Rowan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Ep 8: The Feedback Loop Fix — How to Build a Self-Correcting Business That Doesn’t Rely on You

9:38
 
Share
 

Manage episode 494790183 series 3675335
Content provided by Kelli Rowan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kelli Rowan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

If you're still the final checkpoint for every deliverable, catching typos, mistakes, and missed deadlines — this episode is your turning point. In today’s conversation, Kelli breaks down how to create feedback loops that empower your team to catch and fix errors before they reach your desk. Because a business that depends on you for quality control isn’t just inefficient — it’s fragile.

Discover the 8-step strategy to build a self-correcting business — one that improves continuously, runs independently, and scales with precision.

What You’ll Learn in This Episode:

  • Why your team’s mistakes are usually system issues, not people problems

  • The real reason feedback often doesn’t stick — and how to fix it

  • How to identify operational weak spots and design internal checkpoints

  • Why “definition of done” should be non-negotiable

  • How to turn every error into operational leverage

  • What metrics actually tell you — and how to use them as early warning signals

  • The exact questions to ask after every project to embed continuous improvement

  • How to build a culture where your team self-corrects — without waiting on you

Ask Kelli Segment:

"I feel like I’m constantly giving feedback, but nothing ever changes. How do I make feedback actually stick?"
Kelli shares a powerful two-part framework to move feedback from words into systems, and how to reinforce it consistently so your team adopts — and acts on — improvement, every time.

Action Step:
Choose one error you personally caught in the last month. Ask: How can I bake this fix into the system?
Then: document it, assign it, automate it if possible, and teach your team. That’s how you scale with excellence.

Resources Mentioned:

Connect with Kelli:

Subscribe & Follow:
If this episode helped shift how you think about operations and scale, make sure to subscribe so you don’t miss what’s next. New episodes every weekday.

  continue reading

16 episodes

Artwork
iconShare
 
Manage episode 494790183 series 3675335
Content provided by Kelli Rowan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kelli Rowan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

If you're still the final checkpoint for every deliverable, catching typos, mistakes, and missed deadlines — this episode is your turning point. In today’s conversation, Kelli breaks down how to create feedback loops that empower your team to catch and fix errors before they reach your desk. Because a business that depends on you for quality control isn’t just inefficient — it’s fragile.

Discover the 8-step strategy to build a self-correcting business — one that improves continuously, runs independently, and scales with precision.

What You’ll Learn in This Episode:

  • Why your team’s mistakes are usually system issues, not people problems

  • The real reason feedback often doesn’t stick — and how to fix it

  • How to identify operational weak spots and design internal checkpoints

  • Why “definition of done” should be non-negotiable

  • How to turn every error into operational leverage

  • What metrics actually tell you — and how to use them as early warning signals

  • The exact questions to ask after every project to embed continuous improvement

  • How to build a culture where your team self-corrects — without waiting on you

Ask Kelli Segment:

"I feel like I’m constantly giving feedback, but nothing ever changes. How do I make feedback actually stick?"
Kelli shares a powerful two-part framework to move feedback from words into systems, and how to reinforce it consistently so your team adopts — and acts on — improvement, every time.

Action Step:
Choose one error you personally caught in the last month. Ask: How can I bake this fix into the system?
Then: document it, assign it, automate it if possible, and teach your team. That’s how you scale with excellence.

Resources Mentioned:

Connect with Kelli:

Subscribe & Follow:
If this episode helped shift how you think about operations and scale, make sure to subscribe so you don’t miss what’s next. New episodes every weekday.

  continue reading

16 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play