Ep 8: The Feedback Loop Fix — How to Build a Self-Correcting Business That Doesn’t Rely on You

Level Eight with Kelli

If you're still the final checkpoint for every deliverable, catching typos, mistakes, and missed deadlines — this episode is your turning point. In today’s conversation, Kelli breaks down how to create feedback loops that empower your team to catch and fix errors before they reach your desk. Because a business that depends on you for quality control isn’t just inefficient — it’s fragile.

Discover the 8-step strategy to build a self-correcting business — one that improves continuously, runs independently, and scales with precision.

What You’ll Learn in This Episode:

• Why your team’s mistakes are usually system issues, not people problems

• The real reason feedback often doesn’t stick — and how to fix it

• How to identify operational weak spots and design internal checkpoints

• Why “definition of done” should be non-negotiable

• How to turn every error into operational leverage

• What metrics actually tell you — and how to use them as early warning signals

• The exact questions to ask after every project to embed continuous improvement

• How to build a culture where your team self-corrects — without waiting on you

Ask Kelli Segment:

"I feel like I’m constantly giving feedback, but nothing ever changes. How do I make feedback actually stick?"
Kelli shares a powerful two-part framework to move feedback from words into systems, and how to reinforce it consistently so your team adopts — and acts on — improvement, every time.

Action Step:
Choose one error you personally caught in the last month. Ask: How can I bake this fix into the system?
Then: document it, assign it, automate it if possible, and teach your team. That’s how you scale with excellence.

Resources Mentioned:

• 🎯 CEO Clarity Diagnostic — Discover where your business needs stronger feedback loops and self-correction.

• 🧠 Million Dollar Ops Sprint — Build the systems that remove you from daily problem-solving.

• 🧰 Scalable CEO Toolkit — Templates and tools to embed feedback loops and quality control into your day-to-day ops.

Connect with Kelli:

• Website: KelliRowan.com

• Email: [email protected]

Subscribe & Follow:
If this episode helped shift how you think about operations and scale, make sure to subscribe so you don’t miss what’s next. New episodes every weekday.