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Thriving as a Chief of Staff: Four Quadrants from Entry-Level to Strategic Partner
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Richard Charette shares his journey from user experience design to becoming a Chief of Staff at Wells Fargo. He discusses the influence of the McChrystal group's four quadrants model on building trust and evolving into a strategic partner. Richard also highlights the importance of extreme ownership and alignment coaching in developing holistic professional leadership like that of elite warriors.
Links Mentioned:
Free Resources:
- Strategic Planning Checklist
- Chief of Staff Skills Assessment Checklist
- A Day in the Life of a Chief of Staff
- Chief of Staff Toolkit
Get in Touch With Emily:
- Connect on LinkedIn
- Follow on YouTube
- Learn more about coaching
- Sign up for the newsletter
- Clarity Call with Emily
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
03:09 Defining the Chief of Staff Role
11:13 Introduction to McChrystal Group
14:44 The Four Quadrants Model
21:47 Building Trust and Patience
25:37 Extreme Ownership
28:12 Service Mindset and Responsibilities
32:30 Holistic Approach to Performance
40:06 Alignment Coaching and Its Importance
Chapters
1. Thriving as a Chief of Staff: Four Quadrants from Entry-Level to Strategic Partner (00:00:00)
2. Defining the Chief of Staff Role (00:03:09)
3. Introduction to McChrystal Group (00:11:13)
4. The Four Quadrants Model (00:14:44)
5. Building Trust and Patience (00:21:47)
6. Extreme Ownership (00:25:37)
7. Service Mindset and Responsibilities (00:28:12)
8. Holistic Approach to Performance (00:32:30)
9. Alignment Coaching and Its Importance (00:40:06)
180 episodes
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