Guest: Matt Wicks of Zebra Technology on the increased use of warehouse robotics; Trends in electric trucks; Dissecting the latest holiday returns season

Logistics Matters with DC VELOCITY

Our guest on this week's episode is Matt Wicks, senior director of robotics automation at Zebra Technologies. Robotics are rapidly gaining acceptance in distribution operations. They can work 24/7 with a high degree of uptime and accuracy. Our guest shares in which areas of warehouse operations robotics are proving to be the most useful, trends that are leading to their adoption, and what might be hindering robotic deployments in some cases.

During this first month of the new administration in Washington, we have seen a shift away from support of electric vehicles, including electric trucks that serve our supply chain operations. As a result, California has responded with adjustments to its electric vehicle mandates. In this segment, we discuss other trends and hindrances towards electric vehicle adoption, as well as an innovative technology that is being piloted for long-haul trucks in Europe.

Supply chains continue to deal with a growing volume of returns following holiday peak, and 2024 was no exception. Recent survey data from technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their online experience played a large role in their reason for doing so. We look at how the returns season went this year and what practices retailers can implement to decrease the number of product returns.

Supply Chain Xchange also offers a podcast series called Supply Chain in the Fast Lane. It is co-produced with the Council of Supply Chain Management Professionals. A series of ten episodes is now available on the "State of Logistics." The episodes provide in-depth looks into the current states of key transportation modes, such as trucking, rail, air, and ocean. It also looks at inventory management, 3PLs and more. All ten episodes are available to stream now. Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.
Articles and resources mentioned in this episode:

• Zebra Technologies
• DHL tests electric truck with on-board generator
• JD Power says that EV growth will stagnate in 2025 due to federal policies
• Report reveals that 65% of consumers made holiday returns this year
• Visit Supply Chain Xchange
• Listen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcast
• Send feedback about this podcast to [email protected]

Podcast is sponsored by: Zebra Robotics Automation

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