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LF02 Revolutionizing Customer Satisfaction with AI: The Future of Business Engagement

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Manage episode 434033921 series 3592913
Content provided by Jen Robinson, Alejandro Jaegerman, Jen Robinson, and Alejandro Jaegerman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jen Robinson, Alejandro Jaegerman, Jen Robinson, and Alejandro Jaegerman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

What if the key to skyrocketing your business's customer satisfaction lies in cutting-edge technology? Join us as we unpack transformative solutions to the pressing issue of declining customer satisfaction in today's digital era.

I'm Jen, Director of Operations at Ampersand Consulting, alongside Alejandro, our CEO. Together, we'll reveal how AI chatbots, personalized recommendation engines, and sentiment analysis tools are reshaping customer engagement. Hear firsthand experiences, real-world case studies, and expert insights that promise to elevate your customer interactions beyond mere transactions.

Master the balance between automation and human touch as we explore AI chatbots' ability to enhance response times and cut costs while grappling with complex queries and empathy. Discover how personalized recommendation engines can drive a 30% increase in sales, yet require robust data handling to maintain privacy.

Finally, learn the art of utilizing sentiment analysis tools to gauge customer emotions and proactively manage brand reputation, despite the challenges of context and accuracy. Tune in and equip your enterprise with the knowledge to navigate the digital landscape and foster lasting customer loyalty.

šŸš€ Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:

Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠

Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

Or wherever else you get your podcasts.

For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

--

An ⁠Ampersand Consulting⁠ production.

https://www.thinkampersand.com

  continue reading

15 episodes

Artwork
iconShare
 
Manage episode 434033921 series 3592913
Content provided by Jen Robinson, Alejandro Jaegerman, Jen Robinson, and Alejandro Jaegerman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jen Robinson, Alejandro Jaegerman, Jen Robinson, and Alejandro Jaegerman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

What if the key to skyrocketing your business's customer satisfaction lies in cutting-edge technology? Join us as we unpack transformative solutions to the pressing issue of declining customer satisfaction in today's digital era.

I'm Jen, Director of Operations at Ampersand Consulting, alongside Alejandro, our CEO. Together, we'll reveal how AI chatbots, personalized recommendation engines, and sentiment analysis tools are reshaping customer engagement. Hear firsthand experiences, real-world case studies, and expert insights that promise to elevate your customer interactions beyond mere transactions.

Master the balance between automation and human touch as we explore AI chatbots' ability to enhance response times and cut costs while grappling with complex queries and empathy. Discover how personalized recommendation engines can drive a 30% increase in sales, yet require robust data handling to maintain privacy.

Finally, learn the art of utilizing sentiment analysis tools to gauge customer emotions and proactively manage brand reputation, despite the challenges of context and accuracy. Tune in and equip your enterprise with the knowledge to navigate the digital landscape and foster lasting customer loyalty.

šŸš€ Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:

Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠

Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

Or wherever else you get your podcasts.

For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

--

An ⁠Ampersand Consulting⁠ production.

https://www.thinkampersand.com

  continue reading

15 episodes

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