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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


1 #712: Compounding returns on your marketing campaigns with Chris O'Neill, GrowthLoop 31:22
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If your marketing grew like a dividend-reinvestment plan, would you still let a quarterly target dictate every decision? Agility requires stacking returning gains faster than the market changes—think compound interest, but for marketing campaigns. Today we’re going to talk about the Compound Marketing Engine, agentic AI, and why “data-driven” still needs greater adoption among leaders. To help me discuss this topic, I’d like to welcome Chris O'Neill, CEO of GrowthLoop. About Chris O'Neill Chris O’Neill is CEO of GrowthLoop and a board director at Gap Inc. (NYSE: GPS). His 25+ year career includes leadership roles at Google Canada, Evernote, and Xero, and board experience at Tim Hortons. As an advisor and investor, his portfolio includes Koho, Plus AI, and Neeva (acquired by Snowflake). Chris lives in Northern California with his wife, two children, and their dog Teddy. Chris O'Neill on LinkedIn: https://www.linkedin.com/in/croneill/ Resources GrowthLoop: https://www.growthloop.com https://www.growthloop.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Conduct a Comprehensive Systems Review to Improve Quality Measure Outcomes
Manage episode 444220684 series 2442085
Content provided by American Association of Post-Acute Care Nursing (AAPACN). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Association of Post-Acute Care Nursing (AAPACN) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist for AAPACN, discuss how a comprehensive review of whole systems can help to improve Quality Measure outcomes in skilled nursing facilities and how a new resource from AAPACN can assist with this process. Additional Resources: QM Rescue Guide QM Survival Guide
…
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49 episodes
Manage episode 444220684 series 2442085
Content provided by American Association of Post-Acute Care Nursing (AAPACN). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Association of Post-Acute Care Nursing (AAPACN) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist for AAPACN, discuss how a comprehensive review of whole systems can help to improve Quality Measure outcomes in skilled nursing facilities and how a new resource from AAPACN can assist with this process. Additional Resources: QM Rescue Guide QM Survival Guide
…
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49 episodes
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LTC NAC Chat

1 2025 AAPACN NAC Work Study and Salary Report Highlights 18:16
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In this LTC NAC Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist for AAPACN, discuss key findings from the 2025 AAPACN NAC Work Study and Salary Report. Additional Resources: Nurse Assessment Coordinator FTE Calculator Tool 2025 AAPACN NAC Work Study and Salary Report 2025 NAC Work Study and Salary Report: Support NACs and Determine FTE Needs…
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LTC NAC Chat

1 MDS Changes Oct. 2025 – What We Know Right Now 16:56
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In this LTC NAC Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist with AAPACN, discuss the MDS changes coming this fall and what we know right now. Additional Resource: Quality Virtual Conference…
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LTC NAC Chat

1 Know the Rules, Win the Fight: Inside SNF Medicare Appeals 23:04
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In this LTC NAC Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss the Medicare appeals process in skilled nursing facilities. Additional Resources: Medicare Parts A & B Appeals Process: How the Five Levels of Appeal Work – AAPACN Article Medicare Advantage vs. FFS Part A Expedited Determinations: What’s the Difference? – AAPACN Article RAC-CTA - Medical Reviews and Oversight for the Advanced Medicare Specialist - Online + PDF – AAPACN On-Demand Course Medicare Basic Training Part 9: Beneficiary Notices Initiative On-Demand Workshop – AAPACN Training Medicare Basic Training Part 10: Medical Review and Appeals On-Demand Workshop – AAPACN Training Original Medicare (Parts A and B Fee-for-Service) Initial Determination/Appeals Process – CMS Flow Chart Beneficiary Notices Initiative – CMS Forms and Instructions for Notices CMS Levels of Appeal – Website Reference…
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss the sequencing of ICD-10-CM diagnosis coding.Additional Resources: ICD-10-CM Official Guidelines for Coding and Reporting AAPACN Articles: Deep Dive into ICD-10-CM: Diagnosis Sequencing Guidelines Five Mistakes Often Made Selecting ICD-10-CM Codes in the SNF How to Use the ICD-10-CM Coding Manual ICD-10-CM: Navigating the Term “With,” Combination Codes, and Complications of Care Deep Dive into ICD-10-CM Coding: Misunderstood Coding Guidelines ICD-10 Coding: Keys to Achieving the Highest Specificity Updates to ICD-10-CM Coding Guidelines: Key Revisions and Their Implications AAPACN Education: ICD-10-CM Coding Certificate Program for SNFs RAC-CT – Introduction to ICD-10-CM Coding for Long-Term Care AAPACN Tool: Provider ICD-10-CM Documentation Tip Sheet for Long-Term CareThis AAPACN resource is copyright protected. AAPACN individual members may download or print one copy for use within their facility only. AAPACN facility organizational members have unlimited use only within facilities included in their organizational membership. Violation of AAPACN copyright may result in membership termination and loss of all AAPACN certification credentials. Learn more.…
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LTC NAC Chat

1 Appendix PP Updates: Admission, Transfer, and Discharge 10:22
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, director of education and certification strategy for AAPACN, discuss the new Appendix PP updates related to admission, transfer, and discharge going into effect April 28, 2025. Additional Resources: Appendix PP Regulatory Updates – 2025 F-Tag Library On-Demand Series CMS Nursing Homes Webpage – LTC Survey Pathways can be found in the Survey Resources ZIP file under the Downloads section…
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LTC NAC Chat

1 Ways NACs Can Advance Their Quality Measures Knowledge 11:34
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist with AAPACN, discuss ways nurse assessment coordinators can advance their Quality Measures knowledge. Additional Resources:Quality Measure IQ Series: Pressure Ulcer Measures – ArticleQuality Measure IQ Series: Antipsychotic Medication Measures – ArticleQuality Measure IQ Series: All the Vaccine Measures – ArticleQuality Measure IQ Series: Discharge Function Score Measure – ArticleQuality Measure IQ Series: Long-Stay Falls Measures – ArticleQuality Measures: Fundamentals of Exclusions – PodcastJanuary 2025 Five-Star Unfreeze: What to Expect – PodcastMDS 3.0 Quality Measures: Start with the Basic Ingredients – May 2, 2024 – On-Demand WebinarAt-a-Glance QM, QRP, and VBP Tool – ToolWhen MDS 3.0 Quality Measure Triggers Start and Stop – ToolFive-Star and Care Compare MDS 3.0 Quality Measure Data Periods – ToolQuality Measures Survival Guide – ProductQuality Measures Rescue Guide – Product…
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LTC NAC Chat

1 Follow-Up Answers to Q&A from Beneficiary Notices Jan. 30, 2025, AAPACN Webinar 9:57
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In this podcast, Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist for AAPACN, address some of the questions that were asked during the AAPACN Webinar, “SNF ABN, NOMNC, DENC – What Has Changed for this Alphabet Soup of Notices” held January 30, 2025. Additional Resources: SNF ABN, NOMNC, DENC – What Has Changed for This Alphabet Soup of Notices? – Jan. 30, 2025 Beneficiary Notice Guidelines Tool…
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LTC NAC Chat

In this podcast, Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, director of education and certification strategy for AAPACN, and Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, discuss self-care and the importance of taking a break.
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist with AAPACN, discuss a new method for auditing the Patient-Driven Payment Model (PDPM). Additional Resource:PDPM Audit by MDS Section…
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LTC NAC Chat

1 January 2025 Five-Star Unfreeze: What to Expect 17:55
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist with AAPACN, discuss what to expect this January when Five-Star unfreezes several quality measures.
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialists with AAPACN, discuss best practices to prepare for an AAPACN certification. Additional Resources: Resident Assessment Coordinator—Certified (RAC-CT®) Resident Assessment Coordinator—Certified Advanced (RAC-CTA®) QAPI Certified Professional (QCP®) Director of Nursing Services—Certified (DNS-CT®) Candidate Handbooks…
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LTC NAC Chat

1 Conduct a Thorough Candidate Interview for Improved Staff Retention 6:16
6:16
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist for AAPACN, discuss how conducting a thorough candidate interview can help to improve staff retention in skilled nursing facilities as well as a resource from AAPACN to assist with this process. Additional Resources: Interview Template Tool…
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LTC NAC Chat

1 Follow-Up Answers to Q&A from ICD-10 Updates Sept. 12, 2024, AAPACN Webinar 11:04
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In this podcast, AAPACN Curriculum Development Specialists, Jessie McGill, RN, BSN, RAC-MT, RAC-MTA and Jennifer LaBay RN, RAC-MT, RAC-MTA, QCP, CRC, discuss a few of the questions asked during the recent AAPACN webinar, “How to Prepare for FY 2025 ICD-10 Updates,” held on Sept. 12, 2024. Additional Resources: How to Prepare for FY 2025 ICD-10 Updates – Sept. 12, 2024…
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LTC NAC Chat

1 Conduct a Comprehensive Systems Review to Improve Quality Measure Outcomes 7:25
7:25
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist for AAPACN, discuss how a comprehensive review of whole systems can help to improve Quality Measure outcomes in skilled nursing facilities and how a new resource from AAPACN can assist with this process. Additional Resources: QM Rescue Guide QM Survival Guide…
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LTC NAC Chat

1 Quality Measures: Fundamentals of Exclusions 12:41
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialist for AAPACN, discuss Quality Measures and some fundamentals about exclusions. Additional Resources: QM Survival Guide…
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LTC NAC Chat

1 Infection Control Issues and Career Advancement of the Infection Preventionist 11:19
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Dr. Devin Jopp, EdD, chief executive officer for the Association for Professionals in Infection Control and Epidemiology (APIC), discuss the role of the infection preventionist in long-term care and how this respiratory season may impact the infection preventionist’s workload. Additional Resources: APIC website, find prep courses and more APIC Staffing Calculator APIC Infection Preventionist Career Development and Advancement Guide CBIC Associate - Infection Prevention and Control (a-IPC ™) CBIC Certification in Infection Control (CIC®) – after 2 years of experience CBIC Long-Term Care Certification in Infection Prevention (LTC-CIP®)…
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LTC NAC Chat

1 Top Five Changes in the RAI User’s Manual for October 2024 15:44
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialist for AAPACN, discuss the top five changes coming to the RAI User’s Manual this October and how they will impact nurse assessment coordinators (NACs). Additional Resources: Small Updates, Big Impact: October 2024 RAI Manual Changes…
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LTC NAC Chat

1 Documentation and Monitoring for a Skilled Stay 18:39
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss documentation and monitoring for a skilled stay. Additional Resources: Skilled or Not? Tool Medicare Basic Training Skilled AAPACN resources…
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LTC NAC Chat

1 Common Myths about SNF Medicare Advantage Plan Management 16:25
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Maureen McCarthy, RN, BS, RAC-MT, QCP-MT, DNS-MT, RAC-MTA, president and CEO of Celtic Consulting, and AAPACN board member, dispel some common myths and concerns related to Medicare Advantage plan management in skilled nursing facilities (SNFs), the beneficiary notices initiative process, and implementing the 2024 Medicare Advantage and Part D Final Rule.…
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialists for AAPACN, discuss AAPACN tools that make the nurse assessment coordinator’s (NAC’s) job easier. Additional Resources: At-a-Glance QM, QRP, and VBP Tool PDPM At-a-Glance Tool Skilled or Not? Tool – REVISED MDS Data Collection for the NAC Tool Section GG Data Collection Tool OBRA Scheduling Tools for Calendar Year 2024 Beneficiary Notice Guidelines Tool MDS Daily Startup for the NAC Backup Tool AAPACN Free-Member Tools webpage…
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LTC NAC Chat

1 Section GG: Key Insights into Determining Usual Performance 14:11
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialist for AAPACN, discuss key insights to determine section GG usual performance.
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LTC NAC Chat

1 Focus on Care Planning and How to Simplify the Process 15:40
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss strategies for simplifying the care plan process. Additional Resource: Baseline Care Plan Tool…
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialist for AAPACN, discuss the common challenges nurse assessment coordinators (NACs) face with care area assessments (CAAs) and how they can get back on track.…
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LTC NAC Chat

1 Keep Quality Measures Hot During the Five-Star Freeze: Extended AAPACN Webinar Q&A 16:15
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In this podcast, Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialist for AAPACN, discuss a few outstanding questions that members asked during the recent AAPACN webinar, Keep Quality Measures Hot During the Five-Star Freeze.…
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LTC NAC Chat

1 Pharmacist Panel Discussion – Perspectives on Section N, Understanding Medication Indication of Use Versus Diagnosis 15:12
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, Marti Wdowicki, PharmD, director of clinical operations for PharMerica, and Jeff Herr, PharmD, manager of clinical operations in the West for PharMerica, discuss a pharmacist’s perspective on coding section N of the MDS, what an indication of use is versus the diagnosis, and ways nurse assessment coordinators (NACs) can improve coding accuracy for this section.…
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LTC NAC Chat

1 The Basics of Significant Change and What Has Changed 12:30
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss some of the common concerns noted with Significant Change in Status Assessments (SCSAs).
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LTC NAC Chat

1 Most Frequently Asked Questions on Oct. 1 MDS Updates for Section GG 19:48
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialist with AAPACN, discuss the answers to the most frequently asked questions AAPACN members have asked regarding the updates coming to section GG, Functional Abilities and Goals.…
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LTC NAC Chat

1 Behavioral Health in SNFs: New Resource Center, Nonpharmacological Interventions, and Best Practices 14:50
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jacob Berelowitz, LNHA, LMSW, CPHQ, CCM, program manager for the Center of Excellence for Behavioral Health in Nursing Facilities (COE-NF) discuss how the COE-NF can assist nursing homes.Additional Resources: COE-NF Website Request 1-on-1 Assistance from the COE-NF Upcoming Trainings Comfort Menu…
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LTC NAC Chat

1 Extended Q&A from the AAPACN May 18 Live Webinar on Upcoming MDS Changes 19:47
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In this podcast, Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, curriculum development specialist with AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss some of the most pressing questions about the draft RAI User’s Manual v1.18.11.
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LTC NAC Chat

1 Back to the Basics: Preparing for MDS Submission to the Federal Repository 16:00
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss the basics of preparing for MDS submission as well as CMS’s upcoming transition to the Internet Quality Improvement and Evaluation System (iQIES). Additional Resources: Prepare for iQIES to Avoid MDS Submission Failures – AAPACN Article What Role Should the NAC Sign Up for in iQIES? – AAPACN Blog Final Step of MDS Management: The Final Validation Report – AAPACN Article MDS 3.0 Final Validation Reports Quick Facts and Resources – AAPACN Tool…
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LTC NAC Chat

1 New MDS Items Series: Transfer of Health Information 10:45
10:45
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, AAPACN curriculum development specialist, continue the New MDS Items Series on the upcoming changes to the MDS with version 1.18.11, effective Oct. 1, 2023. This episode focuses on the MDS changes that will address transfer of health information.…
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LTC NAC Chat

1 New MDS Item Podcast Series: Social Determinants of Health 12:08
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, AAPACN curriculum development specialist, continue the podcast series on the upcoming changes to the MDS. This podcast focuses on the MDS changes that will address social determinants of health.…
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LTC NAC Chat

1 New MDS Items Series: Changes to Ethnicity and Race 15:45
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In this new podcast series, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, AAPACN curriculum development specialist, discuss upcoming changes to the MDS. This first episode in the series focuses on the changes to ethnicity and race, how they will be coded on the MDS, and how these changes tie into recent updates to the requirements of participation and the guidance to surveyors in Appendix PP of the State Operations Manual.…
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, a curriculum development specialist with AAPACN, talk about how nurse assessment coordinators can start preparing for the retirement of section G. Additional Resources: Preparing for Section G Retirement: Care Plan UpdatesSection GG Train the Trainer…
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LTC NAC Chat

1 Better Resident Care Starts with the DNS Understanding the NAC Role 27:28
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, curriculum development specialist with AAPACN, discuss the challenge nurse assessment coordinators face in explaining the complexity and breadth of their role to others. Additional Resource:MDS Development: A Toolbox for the NHA and DNS…
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist with AAPACN, discuss some of the basics of trauma-informed care, what should be in place in skilled nursing facilities, and how to create a trauma-informed care plan.…
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LTC NAC Chat

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Lindsay Schwartz, Ph.D., FGSA, Founder and Principal of Workforce & Quality Innovations, discuss what CoreQ is, why satisfaction data collection is important, and how frequently this data should be monitored by skilled nursing facilities.…
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LTC NAC Chat

1 A Conversation on Two Technical Expert Panels and the Future Unified Payment Model with Renee Kinder 18:59
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Renee Kinder, MS, CCC-SLP, RAC-CT, executive vice president of clinical services with AAPACN Diamond partner, Broad River Rehab, share information about their participation on two technical expert panels and some news about the future unified payment model.…
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LTC NAC Chat

1 SNF Staffing Crisis: The Risks and Impact of Pulling the NAC to the Floor 18:20
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss the current staffing crisis in skilled nursing facilities across the country and the potential impact of using the nurse assessment coordinator (NAC) as a long-term staffing solution.…
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1 ICD-10-CM Codes: Use of Unspecified Codes Resulting in Medicare Denials 28:46
28:46
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, and Carol Maher, RN-BC, RAC-MTA, RAC-MT, CPC, director of education for Hansen, Hunter & Co., P.C./Synergy Healthcare Resources/Axiom/HealthBridge, discuss some recent Medicare denials related to the use of unspecified diagnosis codes. Review the Definitions of Medicare Code Edits, ICD-10 Version - April 2022.…
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1 Tips for Developing Fall Prevention Care Plans with Mark Cifarelli 16:44
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Mark Cifarelli, PT, a physical therapist and director of clinical content development for Legacy Healthcare Services discuss key considerations for developing fall prevention care plans.…
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1 Which Do I Follow? Federal vs. State Regulations for the MDS 15:31
15:31
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist for AAPACN, discuss some of the differences between federal and state-specific regulations for MDS completion.…
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1 ICD-10 Diagnosis Coding for Skilled Nursing Facilities with Carol Maher 29:25
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In this podcast, Amy Stewart, vice president of education and certification strategy for AAPACN, and Carol Maher, director of education for Hansen, Hunter & Co., discuss ICD-10 diagnosis coding for skilled nursing facilities.
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1 The Importance of Health Literacy in Nursing Homes with Joel VanEaton 28:26
28:26
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Joel VanEaton, BSN, RN, RAC-CT, RAC-CTA, executive vice president of PAC regulatory affairs and education for Broad River Rehab and an AAPACN Master Teacher, talk about health literacy and its importance in nursing homes today.…
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1 How to Utilize Your Staff to Mentor and Fill Gaps in the MDS Department 10:09
10:09
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN is joined by AAPACN Master Teacher and Board Member, Maureen McCarthy, RN, BS RAC-MT, QCP-MT, DNS-MT, RAC-MTA to discuss how leadership can often find potential nurse assessment coordinators (NACs) among their own staff, some of the key skill sets to watch for, and how to best utilize nurse assistants to support the MDS process.…
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1 How to Be Proactive in Approaching Part B Denials with Erin DuPrae 10:10
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In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Erin DuPrae, OTR/L, clinical support specialist with AAPACN Diamond Partner, Synchrony Rehab, discuss how facilities can be proactive with Part B denials and how to prepare for appeals.…
In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MT, AAPACN vice president of education and certification strategy and Jessie McGill, RN, RAC-MT, RAC-MTA, discuss heat-related risks to residents, what to consider when care planning, as well as the impacts that heat- and exposure-related conditions have on MDS coding.…
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1 Breaking News – Final Rule Announcement of PDPM 19:56
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An overview of the final rule and PDPM structure with Judi Kulus and Jessie McGill
This course consists of a series of videos created by CMS outlining essential topics related to changes in the LTC regulations scheduled to be implemented for Phase 2. CMS videos on guidance provide regions and states a resource that can be used for training and education with surveyors, providers, and other stakeholder groups. Last updated in October 2017. https://qsep.cms.gov/pubs/CourseMenu.aspx?cid=0CMSLTCSME_VID or https://qsep.cms.gov/training.aspx Admission, Transfer, and Discharge (8/4/2017) Admission, Transfer, and Discharge Slides Appendix PP – Overview of Revised Interpretive Guidance (8/4/2017) Appendix PP – Overview of Revised Interpretive Guidance Slides Behavioral Health (8/4/2017) Behavioral Health Slides Facility Assessment (8/4/2017) Facility Assessment Slides Freedom from Abuse, Neglect, and Exploitation (8/4/2017) Freedom from Abuse, Neglect, and Exploitation Slides Infection Control (8/4/2017) Infection Control Slides Person-Centered Care (8/4/2017) Person-Centered Care Slides Pharmacy Services (8/4/2017) Pharmacy Services Slides Quality Assurance and Process Improvement Plan – The Basics (8/4/2017) Quality Assurance and Process Improvement Plan – The Basics Slides Quality of Life and Quality of Care (8/4/2017) Quality of Life and Quality of Care Slides Nursing Services (8/4/2017) Nursing Services Slides…
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