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6. Survey Says: What do Your Customers Really Think?
Manage episode 338995490 series 2563891
"Got a minute? We'd love to hear your feedback" is a phrase we've all become familiar with. Whether it's through a pop-up, email or good old-fashioned phone call, small businesses are keener than ever to know what we think. But in an era of social media and online reviews, is this candid criticism always welcome? In Episode 3, Season 6 of Making It Work, we speak to Stephanie Duncan of Harmony Harvest Farm, Chait Razdan of Care+Wear, Jacquelyn Rodgers of Greentop Gifts and And Van Pelt and Kirsten Colter of Niche Snowboards. So how do you distinguish constructive critics from the habitual haters? And, at the end of the day, can you really please everyone? Tune in to find out.
Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges.
65 episodes
Manage episode 338995490 series 2563891
"Got a minute? We'd love to hear your feedback" is a phrase we've all become familiar with. Whether it's through a pop-up, email or good old-fashioned phone call, small businesses are keener than ever to know what we think. But in an era of social media and online reviews, is this candid criticism always welcome? In Episode 3, Season 6 of Making It Work, we speak to Stephanie Duncan of Harmony Harvest Farm, Chait Razdan of Care+Wear, Jacquelyn Rodgers of Greentop Gifts and And Van Pelt and Kirsten Colter of Niche Snowboards. So how do you distinguish constructive critics from the habitual haters? And, at the end of the day, can you really please everyone? Tune in to find out.
Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges.
65 episodes
All episodes
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