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College Leaders | Using Data and Tech to Amplify the '12th Man' Tradition w/ Michael Thompson

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Manage episode 313472796 series 3272603
Content provided by David Millay. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Millay or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Michael Thompson joins David for this week’s College Leaders podcast. After nine years at Ole Miss, Michael reunited with Ross Bjork at Texas A&M in October of 2019 as the Deputy Athletics Director for External Relations and Business Development. His innovative leadership has led to appointments as the 2020-21 NACMA President and membership in the SEC’s fan experience working group. His team also won the 2019 NACDA Technology Innovation Award.
Counting down the days to football at Kyle Field, Michael shares his framework for keeping the 12th Man traditions sacred while employing data and new technology to evolve and innovate game day and carrying that through to other sports.

Show Notes

6:06 What’s new for 2021 Texas A&M Football?

8:57 Creative Planning for Staffing Challenges

13:54 Celebrating The 100th Season of the 12th Man

19:18 Balancing Traditions with New Innovations

23:55 If Money Was No Object...Investments to Enhance Customer Experience

27:03 Defined Social Spaces in Stadiums

30:27 Diving into NFTs and the Blockchain

33:43 Cracking the Code on Season Ticket Usage

38:43 The Flexible ‘Gig ‘Em Pass’

39:33 Understanding Your Different Customers

43:30 The “FOMO” Factor

46:48 On Michael’s Bookshelf

50:56 When “No” Presents a Better Opportunity

56:36 Best Investment Under $100

57:59 Practicing Intermittent Fasting

1:01:53 Michael’s Billboard
-----

For more information on topics discussed in today’s episode:

Flexible Gig ‘em Pass
On Michael’s Bookshelf

Pappy Land by Wright Thompson

Endurance | Shackleton’s Incredible Voyage by Alfred Lansing

Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton’s Antarctic Expedition by Dennis Perkins

Dispatches from Pluto: Lost and Found in the Mississippi Delta by Richard Grant
On David's Bookshelf
Forged in Crisis: The Power of Courageous Leadership in Turbulent

Connect with Host, David Millay:
Connect w/ David Millay on LINKEDIN: https://www.linkedin.com/in/davidmillay/
Follow David on INSTAGRAM: https://www.instagram.com/david.millay/
Follow David Millay on TWITTER: https://twitter.com/DavidMillay

  continue reading

139 episodes

Artwork
iconShare
 
Manage episode 313472796 series 3272603
Content provided by David Millay. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Millay or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Michael Thompson joins David for this week’s College Leaders podcast. After nine years at Ole Miss, Michael reunited with Ross Bjork at Texas A&M in October of 2019 as the Deputy Athletics Director for External Relations and Business Development. His innovative leadership has led to appointments as the 2020-21 NACMA President and membership in the SEC’s fan experience working group. His team also won the 2019 NACDA Technology Innovation Award.
Counting down the days to football at Kyle Field, Michael shares his framework for keeping the 12th Man traditions sacred while employing data and new technology to evolve and innovate game day and carrying that through to other sports.

Show Notes

6:06 What’s new for 2021 Texas A&M Football?

8:57 Creative Planning for Staffing Challenges

13:54 Celebrating The 100th Season of the 12th Man

19:18 Balancing Traditions with New Innovations

23:55 If Money Was No Object...Investments to Enhance Customer Experience

27:03 Defined Social Spaces in Stadiums

30:27 Diving into NFTs and the Blockchain

33:43 Cracking the Code on Season Ticket Usage

38:43 The Flexible ‘Gig ‘Em Pass’

39:33 Understanding Your Different Customers

43:30 The “FOMO” Factor

46:48 On Michael’s Bookshelf

50:56 When “No” Presents a Better Opportunity

56:36 Best Investment Under $100

57:59 Practicing Intermittent Fasting

1:01:53 Michael’s Billboard
-----

For more information on topics discussed in today’s episode:

Flexible Gig ‘em Pass
On Michael’s Bookshelf

Pappy Land by Wright Thompson

Endurance | Shackleton’s Incredible Voyage by Alfred Lansing

Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton’s Antarctic Expedition by Dennis Perkins

Dispatches from Pluto: Lost and Found in the Mississippi Delta by Richard Grant
On David's Bookshelf
Forged in Crisis: The Power of Courageous Leadership in Turbulent

Connect with Host, David Millay:
Connect w/ David Millay on LINKEDIN: https://www.linkedin.com/in/davidmillay/
Follow David on INSTAGRAM: https://www.instagram.com/david.millay/
Follow David Millay on TWITTER: https://twitter.com/DavidMillay

  continue reading

139 episodes

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