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Matt Brown Show - Telling the stories of influencers and business thought leaders, one conversation at a time
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MBS898 - The AI Advantage with Ebony Langston: Humanizing Healthcare Through AI at Scale
Manage episode 493688645 series 1001742
Content provided by www.MattBrownShow.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by www.MattBrownShow.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of The AI Advantage series on The Matt Brown Show, Matt sits down with Ebony Langston, Vice President of Go-To-Market for Healthcare at TTEC, to explore the intersection of artificial intelligence, healthcare, and human connection.
Ebony shares how AI is being used to streamline high-volume healthcare tasks—like appointment scheduling and prescription refills—while preserving the human touch where it matters most. The conversation dives into AI’s role in reducing friction for patients, improving accessibility for underserved communities, and empowering healthcare agents with smarter tools.
They also tackle the ethical minefields of data privacy, transparency, and the future of leadership in an AI-powered economy. From rethinking patient engagement to redefining team skills and operational models, Ebony makes the case that AI isn't replacing people—it’s helping them become better.
851 episodes
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Manage episode 493688645 series 1001742
Content provided by www.MattBrownShow.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by www.MattBrownShow.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of The AI Advantage series on The Matt Brown Show, Matt sits down with Ebony Langston, Vice President of Go-To-Market for Healthcare at TTEC, to explore the intersection of artificial intelligence, healthcare, and human connection.
Ebony shares how AI is being used to streamline high-volume healthcare tasks—like appointment scheduling and prescription refills—while preserving the human touch where it matters most. The conversation dives into AI’s role in reducing friction for patients, improving accessibility for underserved communities, and empowering healthcare agents with smarter tools.
They also tackle the ethical minefields of data privacy, transparency, and the future of leadership in an AI-powered economy. From rethinking patient engagement to redefining team skills and operational models, Ebony makes the case that AI isn't replacing people—it’s helping them become better.
851 episodes
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Similar to Matt Brown Show - Telling the stories of influencers and business thought leaders, one conversation at a time
Business tips for startups by proven entrepreneurs
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…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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The show that helps you maximize your wealth by turning complex financial situations into actionable advice. On Your Money. Your Mission., we answer the questions you’ve been asking about -- financial planning, investing, retirement and everything in between. Whether you’re navigating the complexities of the market or looking for the best ways to save or spend your money, tune in to hear from experienced financial advisors with JFG. Walk away from each episode with savvy tips and financial t ...
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…
continue reading
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…
continue reading
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…
continue reading
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